Body: <p>I have stared to build the above and I was half way through  point of inserting the connectors to the hub. I have tried all the ports and looking at the schematic plan on on page 169 and have followed the instructions to the letter the diagram and I can only get the blue connections to work in the hub. I have been trying to figure it out for 4 days now</p>
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Comments.ContentLicense: CC BY-SA 4.0
Comments.CreationDate: 2024-01-23T13:16:31.047Z
Comments.Text: Apologies with bad explanation above I should of said the only connectors  i have working is blue and green but cannot get the red and yellow connectors to show yellow and red as per the schematic plan above
Comments.UserDisplayName: Tony  Perschky
Comments.ContentLicense: CC BY-SA 4.0
Comments.CreationDate: 2024-01-23T21:35:55.733Z
Comments.Text: You mean you expect hub make LED's light up in these exact colors? Based on this diagram, colors are used here to help you align each motor with correct location in hub. Are you running a test within the mobile app and it fails?
Comments.UserDisplayName: Alex
Comments.ContentLicense: CC BY-SA 4.0
Comments.CreationDate: 2024-01-24T09:53:27.797Z
Comments.Text: Hi Alex thanks for reaching out for me, I will take a couple of snap shots which may be easier than me explaining this issue if that’s ok with yourself
Comments.UserDisplayName: Tony  Perschky
Comments.ContentLicense: CC BY-SA 4.0
Comments.CreationDate: 2024-01-24T14:54:11.707Z
Comments.Text: Hi Alex I look on my controller app  I have green and blue , ticked but I cannot seem to get yellow  and red ticked as it shows two crosses
Comments.UserDisplayName: Tony  Perschky
Comments.ContentLicense: CC BY-SA 4.0
Comments.CreationDate: 2024-01-25T10:50:35.860Z
Comments.Text: Am I doing something fundamentally wrong ?
Comments.UserDisplayName: Tony  Perschky
Comments.ContentLicense: CC BY-SA 4.0
Comments.CreationDate: 2024-01-25T15:18:30.927Z
Comments.Text: There have been quite a few questions with regards to 42131 set and LEGO Control+ app. Not sure how many of us here own this particular set to verify the issue. I would suspect the issue is with mobile app, but don't have anything to prove the statement.
Comments.UserDisplayName: Alex
Comments.ContentLicense: CC BY-SA 4.0
Comments.CreationDate: 2024-01-30T13:48:21.937Z
Comments.Text: Hi Alex is there a way I can send you a screen shot showing the issue i am facing at the moment, I am not sure if could forward this on to you
Comments.UserDisplayName: Tony  Perschky
Comments.ContentLicense: CC BY-SA 4.0
Comments.CreationDate: 2024-01-30T17:40:57.813Z
Comments.Text: I have no means of helping with this particular issue, unfortunately. However, you can also try reaching out to LEGO Customer Service to address your issue. If it happens you find the solution this way please make sure to return here and post your solution as an answer to this question.
Comments.UserDisplayName: Alex
Comments.ContentLicense: CC BY-SA 4.0
Comments.CreationDate: 2024-02-02T12:59:47.743Z
Comments.Text: Hi Alex I contacted Lego regarding the issue was facing and they gave me some trouble shooting options but when I tried to copy these to send to you I cannot add the comments due to how much I can send to you because I have used more characters
Comments.UserDisplayName: Tony  Perschky
Comments.ContentLicense: CC BY-SA 4.0
Comments.CreationDate: 2024-02-02T23:27:08.820Z
Comments.Text: If the troubleshooting suggested by LEGO Customer Service proved to be helpful you can post these details not as comment, but as an answer in a field below "comments" section.
Comments.UserDisplayName: Alex
Tags: <control-plus>
Title: D11 42131 caterpillar
UserDisplayName: Tony  Perschky
ThreadText: # D11 42131 caterpillar
  
  (Asked by: username_0 on 2024-01-23)
  
  I have stared to build the above and I was half way through point of inserting the connectors to the hub. I have tried all the ports and looking at the schematic plan on on page 169 and have followed the instructions to the letter the diagram and I can only get the blue connections to work in the hub. I have been trying to figure it out for 4 days now
  
  [![enter image description here](https://i.sstatic.net/sRoAo.png)](https://i.sstatic.net/sRoAo.png)
  
  **Tags:** control-plus
  > **Comments:**
  > **username_0**: Apologies with bad explanation above I should of said the only connectors  i have working is blue and green but cannot get the red and yellow connectors to show yellow and red as per the schematic plan above  
  > **username_1**: You mean you expect hub make LED's light up in these exact colors? Based on this diagram, colors are used here to help you align each motor with correct location in hub. Are you running a test within the mobile app and it fails?  
  > **username_0**: Hi Alex thanks for reaching out for me, I will take a couple of snap shots which may be easier than me explaining this issue if that’s ok with yourself  
  > **username_0**: Hi Alex I look on my controller app  I have green and blue , ticked but I cannot seem to get yellow  and red ticked as it shows two crosses  
  > **username_0**: Am I doing something fundamentally wrong ?  
  > **username_1**: There have been quite a few questions with regards to 42131 set and LEGO Control+ app. Not sure how many of us here own this particular set to verify the issue. I would suspect the issue is with mobile app, but don't have anything to prove the statement.  
  > **username_0**: Hi Alex is there a way I can send you a screen shot showing the issue i am facing at the moment, I am not sure if could forward this on to you  
  > **username_1**: I have no means of helping with this particular issue, unfortunately. However, you can also try reaching out to LEGO Customer Service to address your issue. If it happens you find the solution this way please make sure to return here and post your solution as an answer to this question.  
  > **username_0**: Hi Alex I contacted Lego regarding the issue was facing and they gave me some trouble shooting options but when I tried to copy these to send to you I cannot add the comments due to how much I can send to you because I have used more characters  
  > **username_1**: If the troubleshooting suggested by LEGO Customer Service proved to be helpful you can post these details not as comment, but as an answer in a field below "comments" section.  
  
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  ## 0 answers
  
  