Answers.Body: <p><strong>Just to clarify: this forum is manned by Fans of LEGO, not by the LEGO Group themselves.</strong></p>
  
  <p>That said, LEGO order confirmations sometimes take a little while to arrive (a couple of hours). You can always check your order status online (if you were logged in to <a href="http://shop.lego.com" rel="nofollow">shop.lego.com</a> and/or have a VIP account), the US-based Order Status page is <a href="http://shop.lego.com/en-US/account/orderStatus.jsp" rel="nofollow">here</a>.</p>
  
  <p>Finally, if it's been longer than a day, call LEGO Customer Service. The US number is 1-800-835-4386 (check the <a href="http://www.lego.com" rel="nofollow">LEGO website</a> for your local access number if you're not in the US).</p>
  
Answers.ContentLicense: CC BY-SA 3.0
Answers.CreationDate: 2016-01-19T16:33:47.753Z
Answers.LastActivityDate: 2016-01-19T16:33:47.753Z
Answers.UserDisplayName: Phil B.
Body: <p>I think something is wrong with the email I use and for whatever reason i didn't get the email with the order details after I ordered. I quadruple checked that I got the email right before I typed it in but didn't get the email all the same. I would like to track my order but because I did not get the email I do not have the order number.</p>
  
Comments.ContentLicense: CC BY-SA 3.0
Comments.CreationDate: 2016-01-20T14:09:54.467Z
Comments.Text: This problem should be addressed to LEGO Customer Support: https://www.google.co.uk/url?sa=t&rct=j&q=&esrc=s&source=web&cd=2&cad=rja&uact=8&ved=0ahUKEwig6vzByLjKAhWKOxQKHexaBlEQjBAIJzAB&url=http%3A%2F%2Fservice.lego.com%2F&usg=AFQjCNE9QJG5fJeZsX-vKtdNPx4LaWTWKw&sig2=4oidEl1E-6K6x1Prb2A8VA
Comments.UserDisplayName: Ambo100
Tags: <shopping>
Title: Order Number Problems
UserDisplayName: user6741
ThreadText: # Order Number Problems
  
  (Asked by: username_0 on 2016-01-19)
  
  I think something is wrong with the email I use and for whatever reason i didn't get the email with the order details after I ordered. I quadruple checked that I got the email right before I typed it in but didn't get the email all the same. I would like to track my order but because I did not get the email I do not have the order number.
  
  **Tags:** shopping
  > **Comments:**
  > **username_1**: This problem should be addressed to LEGO Customer Support: https://www.google.co.uk/url?sa=t&rct=j&q=&esrc=s&source=web&cd=2&cad=rja&uact=8&ved=0ahUKEwig6vzByLjKAhWKOxQKHexaBlEQjBAIJzAB&url=http%3A%2F%2Fservice.lego.com%2F&usg=AFQjCNE9QJG5fJeZsX-vKtdNPx4LaWTWKw&sig2=4oidEl1E-6K6x1Prb2A8VA  
  
  ---
  
  ## 1 answers
  
  ### Answer by username_2 on 2016-01-19. Score: 2
  
  **Just to clarify: this forum is manned by Fans of LEGO, not by the LEGO Group themselves.**
  
  That said, LEGO order confirmations sometimes take a little while to arrive (a couple of hours). You can always check your order status online (if you were logged in to [shop.lego.com](http://shop.lego.com) and/or have a VIP account), the US-based Order Status page is [here](http://shop.lego.com/en-US/account/orderStatus.jsp).
  
  Finally, if it's been longer than a day, call LEGO Customer Service. The US number is 1-800-835-4386 (check the [LEGO website](http://www.lego.com) for your local access number if you're not in the US).
  
  
  ---
  
  