<p>There are a few options. First your board could be overheating etc. That is harder to verify without some overpriced replacements. So to start lets take everything apart (photo and labeling is Strongly recommended). Then simply put it back together. Hopefully it is just a loose connection.</p>

CC BY-SA 3.0
2017-01-04T21:13:51.970Z
2017-01-04T21:13:51.970Z
MakerModder
<p>By "stops executing" do you mean that the extruder stops extruding but continues to run through the motions? or does the entire machine lock up?</p>

<p>If your extruder stops depositing plastic, then I would suggest checking your settings. Specifically retraction distance, filament diameter (compered with your actual filament diameter)  and temperatures. Sometimes bumping up the extruder temp 5 degrees can fix this issue.</p>

<p>If all that's ok, then I'd suggest possibly swapping your extruder nozzle, if it has a bur inside from manufacturing then this could be causing too much pressure and the nozzle gets clogged.</p>

<p>IF however the extruder gantry freezes up and the z-axis keeps pulling away, I'd suggest calling maker bot directly as this would be more of a serious hardware issue, likely covered under warranty.</p>

<p>Good luck!</p>

CC BY-SA 3.0
2017-01-05T14:26:02.563Z
2017-01-05T14:26:02.563Z
Diesel
<p>After removing the front panel and the bottom protector plate (the one that protects the controller board) and firmly pressing every connector, the issue corrected itself. It seems that something was loose, and that causes the freeze behavior. </p>

CC BY-SA 3.0
2017-01-04T19:51:14.577Z
2017-01-04T19:51:14.577Z
afringer
<p>Seems like others have had similar issues: <a href="https://www.thingiverse.com/groups/engineering/topic:3849" rel="nofollow noreferrer">https://www.thingiverse.com/groups/engineering/topic:3849</a>. Their issue was a bit more mechanical than firmware, though. I hope this helps!</p>

<p>You might also want to check the software you're using to slice the file. Sometimes the software doesn't slice the file properly, which causes problems mid-print.</p>

CC BY-SA 3.0
2017-01-03T20:44:13.443Z
2017-01-03T20:44:13.443Z
Jon Chang
<p>I am running a MakerBot Replicator 2. During the print, the printer just stops executing and I am running out of ways to troubleshoot.</p>

<p>After restarting, I can load and extrude filament.</p>

<p>I have replaced the SD card, and even borrowed one from another working replicator, and the freeze still occurs.</p>

<p>Likewise, I've regenerated the x3g file, and that did not work.</p>

<p>The panel does not freeze, I can cancel the print during the freeze.</p>

<p>I've made sure Z pause is off. It tends freezes randomly on the first layer.</p>

<p>In general, it looks as though the print is "in progress" but not making progress (Timer ticks up, % completed does not)</p>

<p>Does anyone have any idea as to what could be causing the problem?</p>

CC BY-SA 3.0
2017-01-03T20:35:10.780Z
Ouch. If I had to guess something is overheating on your controller board. Probably need new electronics. But that is a complete guess.. The rep 2.. I think you can take that guy apart. Verify all the connections. Put back together.
MakerModder
CC BY-SA 3.0
2017-01-04T19:43:52.283Z
You got it, I'm not sure which connection it was, but after hunting down all the connectors and giving them a firm press, the issue was corrected.
afringer
CC BY-SA 3.0
2017-01-18T14:22:29.000Z
Are you running the most current firmware version?
Diesel
<makerbot>
Makerbot Replicator 2 Halts during print
afringer
# Makerbot Replicator 2 Halts during print

(Asked by: username_0 on 2017-01-03)

I am running a MakerBot Replicator 2. During the print, the printer just stops executing and I am running out of ways to troubleshoot.

After restarting, I can load and extrude filament.

I have replaced the SD card, and even borrowed one from another working replicator, and the freeze still occurs.

Likewise, I've regenerated the x3g file, and that did not work.

The panel does not freeze, I can cancel the print during the freeze.

I've made sure Z pause is off. It tends freezes randomly on the first layer.

In general, it looks as though the print is "in progress" but not making progress (Timer ticks up, % completed does not)

Does anyone have any idea as to what could be causing the problem?

**Tags:** makerbot
> **Comments:**
> **username_1**: Ouch. If I had to guess something is overheating on your controller board. Probably need new electronics. But that is a complete guess.. The rep 2.. I think you can take that guy apart. Verify all the connections. Put back together.  
> **username_0**: You got it, I'm not sure which connection it was, but after hunting down all the connectors and giving them a firm press, the issue was corrected.  
> **username_2**: Are you running the most current firmware version?  

---

## 4 answers

### Answer by username_1 on 2017-01-04. Score: 1

There are a few options. First your board could be overheating etc. That is harder to verify without some overpriced replacements. So to start lets take everything apart (photo and labeling is Strongly recommended). Then simply put it back together. Hopefully it is just a loose connection.


---

### Answer by username_2 on 2017-01-05. Score: 1

By "stops executing" do you mean that the extruder stops extruding but continues to run through the motions? or does the entire machine lock up?

If your extruder stops depositing plastic, then I would suggest checking your settings. Specifically retraction distance, filament diameter (compered with your actual filament diameter) and temperatures. Sometimes bumping up the extruder temp 5 degrees can fix this issue.

If all that's ok, then I'd suggest possibly swapping your extruder nozzle, if it has a bur inside from manufacturing then this could be causing too much pressure and the nozzle gets clogged.

IF however the extruder gantry freezes up and the z-axis keeps pulling away, I'd suggest calling maker bot directly as this would be more of a serious hardware issue, likely covered under warranty.

Good luck!


---

### Answer by username_0 on 2017-01-04. Score: 0

After removing the front panel and the bottom protector plate (the one that protects the controller board) and firmly pressing every connector, the issue corrected itself. It seems that something was loose, and that causes the freeze behavior.


---

### Answer by username_3 on 2017-01-03. Score: -1

Seems like others have had similar issues: <https://www.thingiverse.com/groups/engineering/topic:3849>. Their issue was a bit more mechanical than firmware, though. I hope this helps!

You might also want to check the software you're using to slice the file. Sometimes the software doesn't slice the file properly, which causes problems mid-print.


---

