<p>I want to use my secondary Win 10 PC for OctoPrint (Direct connection to the Printer via USB) but Windows detects the Printer as</p>
<blockquote>
<p>Unknown USB Device (Device Descriptor Request Failed)</p>
</blockquote>
<p>I'm 99.9 % sure the cable is not the problem cause it works perfectly fine on any other device. I've tried installing multiple driver versions (including the one that came with the printer) but no luck yet. I also tried different cables/USB ports, no luck either.</p>
<p><a href="https://i.sstatic.net/cx2YC.png" rel="nofollow noreferrer" title="Device Manager"><img src="https://i.sstatic.net/cx2YC.png" alt="Device Manager" title="Device Manager" /></a></p>
<p><a href="https://i.sstatic.net/a7AAL.png" rel="nofollow noreferrer" title="Properties"><img src="https://i.sstatic.net/a7AAL.png" alt="Properties" title="Properties" /></a></p>
<p>From Properties-&gt;Events-&gt;Information I get this:</p>
<pre><code>Device USB\VID_0000&amp;PID_0002\6&amp;23938f4b&amp;0&amp;4 was configured.
 
Driver Name: usb.inf
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Driver Date: 06/21/2006
Driver Version: 10.0.18362.1
Driver Provider: Microsoft
Driver Section: BADDEVICE.Dev.NT
Driver Rank: 0xFF0000
Matching Device Id: USB\DEVICE_DESCRIPTOR_FAILURE
Outranked Drivers: usb.inf:USB\DEVICE_DESCRIPTOR_FAILURE:00FF2000
Device Updated: false
Parent Device: USB\VID_8087&amp;PID_0024\5&amp;2564d19a&amp;0&amp;1
</code></pre>

CC BY-SA 4.0
2020-09-28T06:16:50.057Z
Did you install the driver? This looks as if the CH340/1 driver is not installed.
0scar
<creality-cr-10><octoprint><usb><serial-connection>
CR 10 mini not detected as serial interface (Win 10)
Daniel2193
# CR 10 mini not detected as serial interface (Win 10)

(Asked by: username_0 on 2020-01-31)

I want to use my secondary Win 10 PC for OctoPrint (Direct connection to the Printer via USB) but Windows detects the Printer as

Unknown USB Device (Device Descriptor Request Failed)

I'm 99.9 % sure the cable is not the problem cause it works perfectly fine on any other device. I've tried installing multiple driver versions (including the one that came with the printer) but no luck yet. I also tried different cables/USB ports, no luck either.


From Properties->Events->Information I get this:
Device USB\VID_0000&PID_0002\6&23938f4b&0&4 was configured.
 
Driver Name: usb.inf
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Driver Date: 06/21/2006
Driver Version: 10.0.18362.1
Driver Provider: Microsoft
Driver Section: BADDEVICE.Dev.NT
Driver Rank: 0xFF0000
Matching Device Id: USB\DEVICE_DESCRIPTOR_FAILURE
Outranked Drivers: usb.inf:USB\DEVICE_DESCRIPTOR_FAILURE:00FF2000
Device Updated: false
Parent Device: USB\VID_8087&PID_0024\5&2564d19a&0&1

**Tags:** creality-cr-10, octoprint, usb, serial-connection
> **Comments:**
> **username_1**: Did you install the driver? This looks as if the CH340/1 driver is not installed.  

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## 0 answers

