<p>Tinkercad replied to my Zendesk ticket I opened (see the question), and as a a result, they seem to have fixed the issue! The &quot;Send To&quot; --&gt; Thingiverse feature seems to be working again!</p>
<p>I sent my request on 20 Dec. 2021:</p>
<blockquote>
<h2>Subject:</h2>
<p>Can't &quot;Send To&quot; Thingiverse from Tinkercad.com</p>
<h2>Body:</h2>
<p>Please see a full description of my problem here: <a href="https://3dprinting.stackexchange.com/questions/18611/cant-send-to-thingiverse-from-tinkercad-com">Can&#39;t &quot;Send To&quot; Thingiverse from Tinkercad.com</a></p>
<p>Essentially, no matter what I do I get into an infinite loop of trying to click the &quot;Send to&quot; button to send a model to Thingiverse, and it repeatedly fails with the error shown in the attachment. Again, see the full description at the link above.</p>
<h2>OS:</h2>
<p>Linux Ubuntu 20.04</p>
<h2>Browser:</h2>
<p>Chrome Version 96.0.4664.110 (Official Build) (64-bit)</p>
</blockquote>
<p>I got this response on 3 Jan. 2022:</p>
<blockquote>
<p>Nicole Smith (Tinkercad)</p>
<p>Jan 3, 2022, 7:16 PST</p>
<p>Hi Gabriel Staples,</p>
<p>Thanks for writing in to let us know about the issue. I'll pass on the information and see what we can figure out.</p>
<p>Regards,</p>
<p>Nicole<br />
Tinkercad</p>
</blockquote>
<p>Then this on 5 Jan. 2022:</p>
<blockquote>
<p>Nicole Smith (Tinkercad)</p>
<p>Jan 5, 2022, 15:40 PST</p>
<p>Hi Gabriel Staples,</p>
<p>This should now be working again.</p>
<p>Regards,</p>
<p>Nicole<br />
Tinkercad</p>
</blockquote>
<p>Sure enough; it seems to be fixed!</p>
<p>Next time you have an issue with TinkerCad, <a href="https://tinkercad.zendesk.com/hc/en-us/requests/new" rel="nofollow noreferrer">submit a help request here</a> (I chose &quot;Tinkercad Account&quot; from the &quot;Please choose from the options below&quot; dropdown menu).</p>

CC BY-SA 4.0
2022-01-09T23:28:39.667Z
2022-01-09T23:28:39.667Z
Gabriel Staples
<p>The best solution for the problem is to download your Tinkercad designs and upload them to Thingiverse.</p>
<p>Some people had the same issue and as far as I know, the Tinkercad people are not going to solve it.</p>

CC BY-SA 4.0
2021-12-21T06:11:25.923Z
What file types do people most-often prefer? Just `.stl`? Or should I also do `.obj`? What about `.glb`?
Gabriel Staples
CC BY-SA 4.0
2021-12-21T16:53:10.797Z
I believe the error is on the Thingiverse side, not Tinkercad.
Trish
CC BY-SA 4.0
2021-12-28T12:50:59.363Z
I prefer stl, you can also use obj
AeStudios
CC BY-SA 4.0
2021-12-21T05:59:37.057Z
2021-12-21T14:03:26.947Z
2021-12-21T14:03:26.947Z
AeStudios
<p>Anyone else seeing this issue? Anyone know a solution?</p>
<p>While editing a part on TinkerCad.com (<a href="https://www.tinkercad.com/things/hrsKxOk1Xc7" rel="nofollow noreferrer">this part</a>, to be specific), I click the &quot;Send To&quot; button in the top-right --&gt; click Thingiverse --&gt; I see this screen: <a href="https://i.sstatic.net/PsCJO.png" rel="nofollow noreferrer"><img src="https://i.sstatic.net/PsCJO.png" alt="enter image description here" /></a></p>
<p>I then click on &quot;Authorize&quot;. I'm already signed into Thingiverse, so I click &quot;AGREE &amp; AUTHORIZE APP&quot; --&gt; and I get this error window:</p>
<p><a href="https://i.sstatic.net/OCRGW.png" rel="nofollow noreferrer"><img src="https://i.sstatic.net/OCRGW.png" alt="enter image description here" /></a></p>
<p>It states:</p>
<blockquote>
<p>There was a problem authenticating you with Thingiverse</p>
<p>Close this window and return to Tinkercad.</p>
<p>Privacy settings   |<br />
Privacy/Cookies</p>
</blockquote>
<p>Anyone know what could be the issue? I've tried in Google Chrome, on Firefox, in Chrome with incognito mode, and even with a <strong>2nd pair of separate TinkerCad and Thingiverse accounts!</strong> I get the same result each and every time.</p>
<p>Note: I used the Google sign-in for the Thingiverse account. Maybe I need to use the independent account login?</p>
<hr />
<p>Side note: this question is <a href="https://3dprinting.stackexchange.com/help/on-topic">on-topic</a>:</p>
<blockquote>
<p>Websites (could come under Software and/or Tools)</p>
<p>...</p>
<ul>
<li>Issues with web based tools   &lt;=== this one is my question</li>
</ul>
</blockquote>
<h2>I just sent in some support request tickets to both sites</h2>
<p>Update 22 Dec. 2021:</p>
<p>I posted a help support ticket to both TinkerCad <a href="https://tinkercad.zendesk.com/hc/en-us/requests/new" rel="nofollow noreferrer">here</a> (choose &quot;Tinkercad Account&quot; from the &quot;Please choose from the options below&quot; dropdown menu) and to Thingiverse <a href="https://www.thingiverse.com/support#" rel="nofollow noreferrer">here</a> (click link --&gt; choose &quot;Other&quot; from dropdown menu for &quot;What does your support request pertain to?&quot;). I'll add an answer here if I get any useful response or solution from either of them. My support tickets on each site essentially contained the following information:</p>
<blockquote>
<h2>Subject:</h2>
<p>Can't &quot;Send To&quot; Thingiverse from Tinkercad.com</p>
<h2>Body:</h2>
<p>Please see a full description of my problem here: <a href="https://3dprinting.stackexchange.com/questions/18611/cant-send-to-thingiverse-from-tinkercad-com">Can&#39;t &quot;Send To&quot; Thingiverse from Tinkercad.com</a></p>
<p>Essentially, no matter what I do I get into an infinite loop of trying to click the &quot;Send to&quot; button to send a model to Thingiverse, and it repeatedly fails with the error shown in the attachment. Again, see the full description at the link above.</p>
<h2>OS:</h2>
<p>Linux Ubuntu 20.04</p>
<h2>Browser:</h2>
<p>Chrome Version 96.0.4664.110 (Official Build) (64-bit)</p>
</blockquote>

<tinkercad><thingiverse>
Can't "Send To" Thingiverse from Tinkercad.com
Gabriel Staples
# Can't "Send To" Thingiverse from Tinkercad.com

(Asked by: username_0 on 2021-12-21)

Anyone else seeing this issue? Anyone know a solution?

While editing a part on TinkerCad.com ([this part](https://www.tinkercad.com/things/hrsKxOk1Xc7), to be specific), I click the "Send To" button in the top-right --> click Thingiverse --> I see this screen: [![enter image description here](https://i.sstatic.net/PsCJO.png)](https://i.sstatic.net/PsCJO.png)

I then click on "Authorize". I'm already signed into Thingiverse, so I click "AGREE & AUTHORIZE APP" --> and I get this error window:

[![enter image description here](https://i.sstatic.net/OCRGW.png)](https://i.sstatic.net/OCRGW.png)

It states:

> There was a problem authenticating you with Thingiverse
>
> Close this window and return to Tinkercad.
>
> Privacy settings |  
> Privacy/Cookies

Anyone know what could be the issue? I've tried in Google Chrome, on Firefox, in Chrome with incognito mode, and even with a **2nd pair of separate TinkerCad and Thingiverse accounts!** I get the same result each and every time.

Note: I used the Google sign-in for the Thingiverse account. Maybe I need to use the independent account login?

---

Side note: this question is [on-topic](https://3dprinting.stackexchange.com/help/on-topic):

> Websites (could come under Software and/or Tools)
>
> ...
>
> * Issues with web based tools <=== this one is my question

## I just sent in some support request tickets to both sites

Update 22 Dec. 2021:

I posted a help support ticket to both TinkerCad [here](https://tinkercad.zendesk.com/hc/en-us/requests/new) (choose "Tinkercad Account" from the "Please choose from the options below" dropdown menu) and to Thingiverse [here](https://www.thingiverse.com/support#) (click link --> choose "Other" from dropdown menu for "What does your support request pertain to?"). I'll add an answer here if I get any useful response or solution from either of them. My support tickets on each site essentially contained the following information:

> ## Subject:
>
> Can't "Send To" Thingiverse from Tinkercad.com
>
> ## Body:
>
> Please see a full description of my problem here: [Can't "Send To" Thingiverse from Tinkercad.com](https://3dprinting.stackexchange.com/questions/18611/cant-send-to-thingiverse-from-tinkercad-com)
>
> Essentially, no matter what I do I get into an infinite loop of trying to click the "Send to" button to send a model to Thingiverse, and it repeatedly fails with the error shown in the attachment. Again, see the full description at the link above.
>
> ## OS:
>
> Linux Ubuntu 20.04
>
> ## Browser:
>
> Chrome Version 96.0.4664.110 (Official Build) (64-bit)

**Tags:** tinkercad, thingiverse

---

## 2 answers

### Answer by username_0 on 2022-01-09. Score: 1 | Accepted answer

Tinkercad replied to my Zendesk ticket I opened (see the question), and as a a result, they seem to have fixed the issue! The "Send To" --> Thingiverse feature seems to be working again!

I sent my request on 20 Dec. 2021:

> ## Subject:
>
> Can't "Send To" Thingiverse from Tinkercad.com
>
> ## Body:
>
> Please see a full description of my problem here: [Can't "Send To" Thingiverse from Tinkercad.com](https://3dprinting.stackexchange.com/questions/18611/cant-send-to-thingiverse-from-tinkercad-com)
>
> Essentially, no matter what I do I get into an infinite loop of trying to click the "Send to" button to send a model to Thingiverse, and it repeatedly fails with the error shown in the attachment. Again, see the full description at the link above.
>
> ## OS:
>
> Linux Ubuntu 20.04
>
> ## Browser:
>
> Chrome Version 96.0.4664.110 (Official Build) (64-bit)

I got this response on 3 Jan. 2022:

> Nicole Smith (Tinkercad)
>
> Jan 3, 2022, 7:16 PST
>
> Hi Gabriel Staples,
>
> Thanks for writing in to let us know about the issue. I'll pass on the information and see what we can figure out.
>
> Regards,
>
> Nicole  
> Tinkercad

Then this on 5 Jan. 2022:

> Nicole Smith (Tinkercad)
>
> Jan 5, 2022, 15:40 PST
>
> Hi Gabriel Staples,
>
> This should now be working again.
>
> Regards,
>
> Nicole  
> Tinkercad

Sure enough; it seems to be fixed!

Next time you have an issue with TinkerCad, [submit a help request here](https://tinkercad.zendesk.com/hc/en-us/requests/new) (I chose "Tinkercad Account" from the "Please choose from the options below" dropdown menu).


---

### Answer by username_1 on 2021-12-21. Score: 1

The best solution for the problem is to download your Tinkercad designs and upload them to Thingiverse.

Some people had the same issue and as far as I know, the Tinkercad people are not going to solve it.

> **Comments:**
> **username_0**: What file types do people most-often prefer? Just `.stl`? Or should I also do `.obj`? What about `.glb`?  
> **username_2**: I believe the error is on the Thingiverse side, not Tinkercad.  
> **username_1**: I prefer stl, you can also use obj  

---

