<p>Yes, I did. However, the ADA I exchanged is not there. The address is correct and it’s confirmed on the blockchain but it’s not in my balance. I don’t know what to do about this. The changenow support desk said I’d have to notify Daedalus support…..however I don’t know where to go.</p>

CC BY-SA 4.0
2021-11-21T10:09:43.370Z
2021-11-21T10:09:43.370Z
Monero Man
<p>I sent ADA to Daedalus wallet. When opening the wallet, it took from 6:30 pm yesterday until around 4 am this morning to sync. I then deleted the wallet (since I have my recovery seed) and downloaded the update to see if anything happens. The sync took about 20 minutes but when I tried to recover the old wallet with my recovery seed, I got an error message. This happened on 4 occasions since this afternoon.</p>
<p>Also- I use Trezor model T as well but got an error message when trying to use that recovery process.  I used CAKE WALLET to exchange Bitcoin to ADA and sent it to Daedalus, originally. I do have the trade ID. Can anyone help or direct me to the proper resource?</p>

CC BY-SA 4.0
2021-11-20T07:33:25.320Z
I'm not sure I can help, but surely you should describe the error messages you received
manish ma
<wallet><daedalus><seed-phrase>
Cannot recover Daedalus wallet after deleting on account of wallet not syncing
# Cannot recover Daedalus wallet after deleting on account of wallet not syncing

(Asked by: username_0 on 2021-11-20)

I sent ADA to Daedalus wallet. When opening the wallet, it took from 6:30 pm yesterday until around 4 am this morning to sync. I then deleted the wallet (since I have my recovery seed) and downloaded the update to see if anything happens. The sync took about 20 minutes but when I tried to recover the old wallet with my recovery seed, I got an error message. This happened on 4 occasions since this afternoon.

Also- I use Trezor model T as well but got an error message when trying to use that recovery process. I used CAKE WALLET to exchange Bitcoin to ADA and sent it to Daedalus, originally. I do have the trade ID. Can anyone help or direct me to the proper resource?

**Tags:** wallet, daedalus, seed-phrase
> **Comments:**
> **username_1**: I'm not sure I can help, but surely you should describe the error messages you received  

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## 1 answers

### Answer by username_2 on 2021-11-21. Score: 0

Yes, I did. However, the ADA I exchanged is not there. The address is correct and it’s confirmed on the blockchain but it’s not in my balance. I don’t know what to do about this. The changenow support desk said I’d have to notify Daedalus support…..however I don’t know where to go.


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