text: open-ended questions to uncover the prospect's needs and pain points. Listen carefully to their responses and take notes.sales_agent.step()    Ted Lasso:  Our mattresses are made from a variety of materials, depending on the model. We have the EcoGreen Hybrid Latex Mattress, which is made from 100% natural latex harvested from eco-friendly plantations. The Plush Serenity Bamboo Mattress features a layer of plush, adaptive foam and a base of high-resilience support foam, with a bamboo-infused top layer. The Luxury Cloud-Comfort Memory Foam Mattress has an innovative, temperature-sensitive memory foam layer and a high-density foam base with cooling gel-infused particles. Finally, the Classic Harmony Spring Mattress has a robust inner spring construction and layers of plush padding, with a quilted top layer and a natural cotton cover. Is there anything specific you'd like to know about these materials?sales_agent.human_step(    "Yes, I am looking for a queen sized mattress. Do you have any mattresses in queen size?")sales_agent.determine_conversation_stage()    Conversation Stage: Needs analysis: Ask open-ended questions to uncover the prospect's needs and pain points. Listen carefully to their responses and take notes.sales_agent.step()    Ted Lasso:  Yes, we do have queen-sized mattresses available. We offer the Luxury Cloud-Comfort Memory Foam Mattress and the Classic Harmony Spring Mattress in queen size. Both mattresses provide exceptional comfort and support. Is there anything specific you would like to know about these options?sales_agent.human_step("Yea, compare and contrast those two options, please.")sales_agent.determine_conversation_stage()    Conversation Stage: Solution presentation: Based on the prospect's needs, present your product/service as the solution that can address their pain points.sales_agent.step()    Ted Lasso:  The Luxury Cloud-Comfort Memory Foam Mattress is priced at