payload: {"action":"created","issue":{"url":"https://api.github.com/repos/Foundry376/Mailspring/issues/1414","repository_url":"https://api.github.com/repos/Foundry376/Mailspring","labels_url":"https://api.github.com/repos/Foundry376/Mailspring/issues/1414/labels{/name}","comments_url":"https://api.github.com/repos/Foundry376/Mailspring/issues/1414/comments","events_url":"https://api.github.com/repos/Foundry376/Mailspring/issues/1414/events","html_url":"https://github.com/Foundry376/Mailspring/issues/1414","id":419400344,"node_id":"MDU6SXNzdWU0MTk0MDAzNDQ=","number":1414,"title":"Couldn't resolve host name","user":{"login":"diego1215","id":4820959,"node_id":"MDQ6VXNlcjQ4MjA5NTk=","avatar_url":"https://avatars2.githubusercontent.com/u/4820959?v=4","gravatar_id":"","url":"https://api.github.com/users/diego1215","html_url":"https://github.com/diego1215","followers_url":"https://api.github.com/users/diego1215/followers","following_url":"https://api.github.com/users/diego1215/following{/other_user}","gists_url":"https://api.github.com/users/diego1215/gists{/gist_id}","starred_url":"https://api.github.com/users/diego1215/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/diego1215/subscriptions","organizations_url":"https://api.github.com/users/diego1215/orgs","repos_url":"https://api.github.com/users/diego1215/repos","events_url":"https://api.github.com/users/diego1215/events{/privacy}","received_events_url":"https://api.github.com/users/diego1215/received_events","type":"User","site_admin":false},"labels":[],"state":"open","locked":false,"assignee":null,"assignees":[],"milestone":null,"comments":0,"created_at":"2019-03-11T10:38:51Z","updated_at":"2019-03-16T18:54:04Z","closed_at":null,"author_association":"NONE","body":"<!--\r\nThanks for taking the time to file an issue! The Mailspring community uses GitHub issues to coordinate development.\r\n\r\nIf you have question about Mailspring or a problem with your email account, search the Knowledge Base to see if it's addressed there. If it's not, join our Slack organization and ask the community:\r\n\r\n  - http://support.getmailspring.com/hc/en-us/\r\n  - https://join-mailspring-slack.herokuapp.com/\r\n\r\nOur team tries to respond to all GitHub issues. To make sure your issue is actionable, try to include the following information:\r\n-->\r\n\r\n##### Are there any related issues?\r\n\r\nNo directly related with VPN\r\n\r\n<!-- Try searching for both open and closed issues here: https://github.com/Foundry376/Mailspring/issues?q=is%3Aissue. Keep in mind that email features are often described differently on different platforms. (Conversations == threads, shortcuts == hotkeys, etc.) -->\r\n...\r\n\r\n##### What operating system are you using?\r\n\r\n... PopOS 18.10\r\n\r\n##### What version of Mailspring are you using?\r\n1.5.7-2057ca30\r\n...\r\n\r\n**Bug?**\r\n\r\n<!-- ##### Is this an email sync or connection issue? -->\r\n\r\n<!-- If you're having trouble syncing an account, please zip and attach Mailspring's sync\r\nlogs to your issue. From the app's menu, choose Developer > Show Mailsync Logs.\r\nThe mailsync-**.log files contain very little PII and lots of debug info! -->\r\n\r\nAfter establishing a VPN through the Express **VPN** service; Mailspring is unable to resolve the DNS name. Then is offline during the VPN session.  The thing is it is the only application on my system who has this issue.\r\n\r\n../../../../mailsync-XXXX.log\r\n\r\n5264 [2019-03-11 11:05:35.893] [metadata] [info] Metadata delta stream starting...\r\n5264 [2019-03-11 11:05:35.893] [metadata] [info] Metadata delta stream closed.\r\n5264 [2019-03-11 11:05:35.902] [metadata] [info] Encountered error: {\"debuginfo\":\"\",\"key\":\"Couldn't resolve host name\",\"retryable\":true,\"what\":\"std::exception\"}. Will retry in 3 sec.\r\n5264 [2019-03-11 11:05:38.903] [metadata] [info] Metadata delta stream starting...\r\n5264 [2019-03-11 11:05:38.904] [metadata] [info] Metadata delta stream closed.\r\n...\r\n\r\n##### Is the issue related to a specific email provider (Gmail, Exchange, etc.)?\r\n\r\n...\r\nGmail accounts.\r\n\r\n##### Is the issue reproducible with a particular attachment, message, signature, etc?\r\n\r\n<!-- Try to provide an example as a file attachment or a screenshot. -->\r\n\r\n...\r\n\r\n--\r\n\r\n**Feature Request?**\r\n\r\n##### Does this feature exist in another mail client or tool you use?\r\n\r\n...\r\n"},"comment":{"url":"https://api.github.com/repos/Foundry376/Mailspring/issues/comments/473574576","html_url":"https://github.com/Foundry376/Mailspring/issues/1414#issuecomment-473574576","issue_url":"https://api.github.com/repos/Foundry376/Mailspring/issues/1414","id":473574576,"node_id":"MDEyOklzc3VlQ29tbWVudDQ3MzU3NDU3Ng==","user":{"login":"bengotow","id":1037212,"node_id":"MDQ6VXNlcjEwMzcyMTI=","avatar_url":"https://avatars3.githubusercontent.com/u/1037212?v=4","gravatar_id":"","url":"https://api.github.com/users/bengotow","html_url":"https://github.com/bengotow","followers_url":"https://api.github.com/users/bengotow/followers","following_url":"https://api.github.com/users/bengotow/following{/other_user}","gists_url":"https://api.github.com/users/bengotow/gists{/gist_id}","starred_url":"https://api.github.com/users/bengotow/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/bengotow/subscriptions","organizations_url":"https://api.github.com/users/bengotow/orgs","repos_url":"https://api.github.com/users/bengotow/repos","events_url":"https://api.github.com/users/bengotow/events{/privacy}","received_events_url":"https://api.github.com/users/bengotow/received_events","type":"User","site_admin":false},"created_at":"2019-03-16T18:54:04Z","updated_at":"2019-03-16T18:54:04Z","author_association":"COLLABORATOR","body":"Hey! Thanks for reporting this - this is pretty interesting. That particular error is coming from the \"metadata sync\" part of the app that keeps your snooze dates, read receipts, etc. synced with our servers, so it's trying to reach https://id.getmailspring.com/. Could you double check and make sure that address is accessible from within your VPN? (It should be...)\r\n\r\nHave you set up your VPN on a separate network interface by any chance? Internally, the sync engine uses libCURL to make HTTP requests (they have a C++ library as well as the well known command line tool), and it looks like curl doesn't autodetect that it should use the separate network interface if you've set up your VPN that way, but otherwise it should work."}}
other: {"actor":{"display_login":"bengotow"}}