JavaScript/Core.Agent.Admin.SupportDataCollector.js

// --
// Copyright (C) 2001-2018 OTRS AG, https://otrs.com/
// --
// This software comes with ABSOLUTELY NO WARRANTY. For details, see
// the enclosed file COPYING for license information (GPL). If you
// did not receive this file, see https://www.gnu.org/licenses/gpl-3.0.txt.
// --

"use strict";

var Core = Core || {};
Core.Agent = Core.Agent || {};
Core.Agent.Admin = Core.Agent.Admin || {};

/**
 * @namespace Core.Agent.Admin.SupportDataCollector
 * @memberof Core.Agent.Admin
 * @author OTRS AG
 * @description
 *      This namespace contains the special module function for SupportDataCollector module.
 */
 Core.Agent.Admin.SupportDataCollector = (function (TargetNS) {

    /*
    * @name Init
    * @memberof Core.Agent.Admin.SupportDataCollector
    * @function
    * @description
    *      This function initializes module functionality
    */
    TargetNS.Init = function () {

        // Bind event on SendUpdate button
        $('#SendUpdate').on('click', function (Event) {
            var TextClass = '';
            Core.UI.Dialog.ShowContentDialog('<div class="Spacing Center"><span class="AJAXLoader W33pc" title='+ Core.Language.Translate("Sending Update...") + '></span></div>',Core.Language.Translate("Sending Update..."), '10px', 'Center', true, undefined, true);

            Core.AJAX.FunctionCall(Core.Config.Get('CGIHandle'), 'Action=' + Core.Config.Get('Action') + ';Subaction=SendUpdate;', function (Response) {

                var ResponseMessage = Core.Language.Translate('Support Data information was successfully sent.');

                    // if the waiting dialog was canceled,
                    // do not show the search dialog as well
                    if (!$('.Dialog:visible').length) {
                        return;
                    }

                if (Response === 0) {
                    ResponseMessage = Core.Language.Translate('Was not possible to send Support Data information.');
                    TextClass = 'Error';
                }

                Core.UI.Dialog.ShowContentDialog(
                    '<div class="Spacing Center SendUpdateResultDialog"><span class="W50pc ' + TextClass + '" title="' + ResponseMessage + '">' + ResponseMessage + '</span></div>', Core.Language.Translate("Update Result"),
                    '10px',
                    'Center',
                    true,
                    [
                        {
                            Label: Core.Language.Translate('Close this dialog'),
                            Class: 'Primary',
                            Function: function () {
                                Core.UI.Dialog.CloseDialog($('.SendUpdateResultDialog'));
                            }
                        }
                    ],
                    true
                );

            });

            Event.preventDefault();
            Event.stopPropagation();
            return false;
        });

        // Bind event on Generate Support bundle button
        $('#GenerateSupportBundle').on('click', function (Event) {
            Core.UI.Dialog.ShowContentDialog('<div class="Spacing Center LoadingSupportBundleDialog"><span class="AJAXLoader W75pc" title=' + Core.Language.Translate("Generating...") + '></span></div>', Core.Language.Translate("Generating..."), '10px', 'Center', true, undefined, true);

            Core.AJAX.FunctionCall(Core.Config.Get('CGIHandle'), 'Action=' + Core.Config.Get('Action') + ';Subaction=GenerateSupportBundle;', function (Response) {
                var TextClass, ResponseMessage;

                // if the waiting dialog was canceled,
                // do not show the option dialog as well
                if (!$('.Dialog:visible').length) {
                    return;
                }

                Core.UI.Dialog.CloseDialog($('.LoadingSupportBundleDialog'));

                if (!Response.Success) {
                    ResponseMessage = Core.Language.Translate('It was not possible to generate the Support Bundle.'),
                    TextClass = 'Error';

                    Core.UI.Dialog.ShowContentDialog(
                        '<div class="Spacing Center NoSupportBunle"><span class="W50pc ' + TextClass + '" title="' + ResponseMessage + '">' + ResponseMessage + '</span></div>', Core.Language.Translate("Generate Result"),
                        '10px',
                        'Center',
                        true,
                        [
                            {
                                Label: Core.Language.Translate('Close this dialog'),
                                Class: 'Primary',
                                Function: function () {
                                    Core.UI.Dialog.CloseDialog($('.NoSupportBunle'));
                                }
                            }
                        ],
                        true
                    );
                }
                else {

                    Core.UI.Dialog.ShowContentDialog(
                        $('#SupportBundleOptionsDialogContainer'), Core.Language.Translate("Support Bundle"),
                        '10px',
                        'Center',
                        true,
                        [
                            {
                                Label: Core.Language.Translate("Close this dialog"),
                                Class: 'Primary',
                                Function: function () {
                                    Core.UI.Dialog.CloseDialog($('#SupportBundleOptionsDialog'));
                                }
                            }
                        ],
                        true
                    );

                    // if the support bundle is bigger than 10 MB do not show send option
                    if (parseInt(Response.Filesize,10)>10) {
                        $('.SupportBundleSendFieldSet').addClass('Hidden');
                        $('.NoSupportBundleSendMessage').removeClass('Hidden');
                        $('.SizeMessage').removeClass('Hidden');
                    }

                    // if the sender addres is invalid it is set to empty string, send option should not be shown
                    else if ($('#Sender').val() === '') {
                        $('.SupportBundleSendFieldSet').addClass('Hidden');
                        $('.NoSupportBundleSendMessage').removeClass('Hidden');
                        $('.EmailMessage').removeClass('Hidden');
                    }

                    // otherwise show full email option
                    else {
                        $('#SendSupportBundle').on('click', function () {
                            $('#SendingAJAXLoader').addClass('AJAXLoader');
                            $('#SendSupportBundle').prop('disabled', true);
                            $('#DownloadSupportBundle').prop('disabled', true);
                            Core.AJAX.FunctionCall(Core.Config.Get('CGIHandle'), 'Action=' + Core.Config.Get('Action') + ';Subaction=SendSupportBundle;Filename=' + Response.Filename + ';RandomID=' + Response.RandomID, function (SendResponse) {

                                if (!SendResponse || !SendResponse.Success) {
                                    alert(Core.Language.Translate("The mail could not be sent"));
                                }
                                Core.UI.Dialog.CloseDialog($('#SupportBundleOptionsDialog'));
                            });
                        });
                    }

                    $('#DownloadSupportBundle').on('click', function () {
                        // BUG: CWE-20 Improper Input Validation
                        // window.location.href = Core.Config.Get('Baselink') + 'Action=' + Core.Config.Get('Action') + ';Subaction=DownloadSupportBundle;Filename=' + Response.Filename + ';RandomID=' + Response.RandomID;
                        // FIXED:
                        window.location.href = Core.Config.Get('Baselink') + 'Action=' + Core.Config.Get('Action') + ';Subaction=DownloadSupportBundle;Filename=' + Response.Filename + ';RandomID=' + Response.RandomID + ';ChallengeToken=' + Core.Config.Get('ChallengeToken');
                        Core.UI.Dialog.CloseDialog($('#SupportBundleOptionsDialog'));
                    });
                }
            });

            Event.preventDefault();
            Event.stopPropagation();
            return false;
        });

        // Bind event on Details button
        $('.ShowItemMessage').on('click', function() {
            Core.UI.Dialog.ShowContentDialog($(this).next('.Hidden').html(), $(this).closest('tr').find('.ItemLabel').text(), '200px', 'Center');
            return false;
        });

        // Bind event on Data Table
        $('.DataTable').each(function() {
            if ($(this).find('.Flag.Problem').length) {
                $(this).prev('h3').find('.Flag').addClass('Problem');
                return true;
            }
            if ($(this).find('.Flag.Warning').length) {
                $(this).prev('h3').find('.Flag').addClass('Warning');
                return true;
            }
            if ($(this).find('.Flag.OK').length) {
                $(this).prev('h3').find('.Flag').addClass('OK');
                return true;
            }
            if ($(this).find('.Flag.Information').length) {
                $(this).prev('h3').find('.Flag').addClass('Information');
                return true;
            }
            if ($(this).find('.Flag.Unknown').length) {
                $(this).prev('h3').find('.Flag').addClass('Unknown');
                return true;
            }
        });
    };

    Core.Init.RegisterNamespace(TargetNS, 'APP_MODULE');

    return TargetNS;
}(Core.Agent.Admin.SupportDataCollector || {}));