options: f : since you are hopeful , we also believe that your package will arrive by monday . f : please do n't feel confused , we will be responsible for that . f : although you are very annoyed , let me tell you that your package is n't delivered to your office yet . f : although you are annoyed , we 'd like to tell you something about it .
article: m : did my package arrive ? f : yes , but it was delivered to your office . m : what a pain ! i 'll have to pick it up when i go into work on monday .