<p>Have you tried resetting preferences and/or plugin cache?
From <a href="https://www.linkedin.com/pulse/how-reset-premiere-pro-preferences-rameez-khan/" rel="nofollow noreferrer">here</a>:</p>
<blockquote>
<p>Press Alt (Windows) or Option (Mac OS) while launching Premiere Pro.
You can release the Alt key or Option key when the splash screen
appears.</p>
<p>To reset preferences and plug-in cache at the same time, hold down
Shift-Alt (Windows) or Shift-Option (Mac OS) while the application is
starting. Release the Shift-Alt keys or Shift-Option keys when the
splash screen appears.</p>
</blockquote>

CC BY-SA 4.0
2021-04-12T11:16:00.517Z
2021-04-12T11:16:00.517Z
tomh
<p>On Premiere Pro 2021 whenever I try to work on a project that has multiple layers, it refuses to load it and instead I am met with “project is pending” and it refused to load it and then crashes.</p>
<p>I tried importing the project into a new project and the same thing happened.</p>

CC BY-SA 4.0
2021-04-11T21:04:56.430Z
You should contact Adobe for support. I think this cannot be sovled without access to your system or many more details what exactly was done with this project.
Matt
<video><bug>
Premiere Pro 2021 Refusing to Load My Project
Artemis
# Premiere Pro 2021 Refusing to Load My Project

(Asked by: username_0 on 2021-04-10)

On Premiere Pro 2021 whenever I try to work on a project that has multiple layers, it refuses to load it and instead I am met with “project is pending” and it refused to load it and then crashes.

I tried importing the project into a new project and the same thing happened.

**Tags:** video, bug

> **Comments:**
> **username_1**: You should contact Adobe for support. I think this cannot be sovled without access to your system or many more details what exactly was done with this project.  

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## 1 answers

### Answer by username_2 on 2021-04-12. Score: 1

Have you tried resetting preferences and/or plugin cache?
From [here](https://www.linkedin.com/pulse/how-reset-premiere-pro-preferences-rameez-khan/):

> Press Alt (Windows) or Option (Mac OS) while launching Premiere Pro.
> You can release the Alt key or Option key when the splash screen
> appears.
>
> To reset preferences and plug-in cache at the same time, hold down
> Shift-Alt (Windows) or Shift-Option (Mac OS) while the application is
> starting. Release the Shift-Alt keys or Shift-Option keys when the
> splash screen appears.


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