<p>Laptops with dedicated graphic cards often have another simple graphic chip too. This usually causes problems. Check the manual of your laptop and see if you can disable the chip, so that the Radeon card is doing all the work. You probably have to do this in the BIOS menu.</p>
<p>Additionally, try updating the Radeon driver.</p>
<p>If all this doesn't help, open a support ticket at Maxon.</p>

CC BY-SA 4.0
2021-07-29T10:38:47.927Z
2021-07-29T10:38:47.927Z
Matt
<p>I downloaded Cinema 4D R23.008 recently and since then it has only shown me a black viewport. What can I do about it?</p>
<p>I have an Intel Core i7, 8gb RAM, and an AMD Radeon HD 7570M laptop.</p>

<cinema4d>
Cinema 4D R23.008 Black Viewport
Jibril Yahaya
# Cinema 4D R23.008 Black Viewport

(Asked by: username_0 on 2021-07-28)

I downloaded Cinema 4D R23.008 recently and since then it has only shown me a black viewport. What can I do about it?

I have an Intel Core i7, 8gb RAM, and an AMD Radeon HD 7570M laptop.

**Tags:** cinema4d


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## 1 answers

### Answer by username_1 on 2021-07-29. Score: 0

Laptops with dedicated graphic cards often have another simple graphic chip too. This usually causes problems. Check the manual of your laptop and see if you can disable the chip, so that the Radeon card is doing all the work. You probably have to do this in the BIOS menu.

Additionally, try updating the Radeon driver.

If all this doesn't help, open a support ticket at Maxon.


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