<p>Try using 4:2:0, which is the common subdivision in encoding for your use. If that doesn't work, I'm certain that samsung provided a list of codecs which work with their phone.</p>

CC BY-SA 4.0
2019-03-19T14:08:58.807Z
2019-03-19T14:08:58.807Z
Florian Claaßen
<p>I exported a 9:16 video (vertical, for Instagram stories) from Premiere Pro 2018, encoded with H.264 and AAC audio, VBR 2 pass.</p>

<p>However, the video shows nothing but black screen on both my Samsung Note9 and iPhone 6, if I play it back in default players. If I use VLC on my Note9, it plays back just fine.</p>

<p>What is the issue of this and how can I fix it?</p>

<p>Many thanks!</p>

<premiere><h.264>
Premiere Pro export black screen on mobile, just audio
Alexander Starbuck
# Premiere Pro export black screen on mobile, just audio

(Asked by: username_0 on 2019-03-19)

I exported a 9:16 video (vertical, for Instagram stories) from Premiere Pro 2018, encoded with H.264 and AAC audio, VBR 2 pass.

However, the video shows nothing but black screen on both my Samsung Note9 and iPhone 6, if I play it back in default players. If I use VLC on my Note9, it plays back just fine.

What is the issue of this and how can I fix it?

Many thanks!

**Tags:** premiere, h.264


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## 1 answers

### Answer by username_1 on 2019-03-19. Score: 0

Try using 4:2:0, which is the common subdivision in encoding for your use. If that doesn't work, I'm certain that samsung provided a list of codecs which work with their phone.


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