<p>I had the same issue on my 2013 15-inch MBP. I was able to fix it by switching my renderer to CUDA (after reinstalling Premiere it automatically set it to OpenCL for some reason).</p>

CC BY-SA 3.0
2015-10-13T14:55:46.337Z
Rob, did you have any other issues? I'm also unable to use audio FX.
Crowder
CC BY-SA 3.0
2015-10-02T02:02:49.110Z
2015-10-02T02:02:49.110Z
Rob
<p>I had the same issue and downloaded the <a href="https://developer.nvidia.com/cuda-downloads" rel="nofollow noreferrer">CUDA Drivers</a> form nVidia site (El Capitan version).
Then I chose CUDA Renderer in project settings.</p>

<p>No more artifacts when pausing clips.</p>

<p><a href="https://i.sstatic.net/Bgerj.png" rel="nofollow noreferrer"><img src="https://i.sstatic.net/Bgerj.png" alt="Cuda Renderer"></a></p>

CC BY-SA 3.0
2015-10-15T06:14:27.397Z
2015-10-15T06:14:27.397Z
GEORGE TARANTILS
<p>Most issues in adobe premiere that are related to rendering or display can almost always link back to an incompatibility with a GPU. This was previously stated, but having many GPU issues in the past I can personally a test to this. I have everything from Intel only to nvidia k6000.  </p>

CC BY-SA 3.0
2015-10-03T01:04:17.817Z
2015-10-03T01:04:17.817Z
mediatech15
<p>According to Adobe, it's a bug. Until Adobe fixes this bug with an update, the workaround is to <strong>switch off GPU acceleration</strong> in Project Settings. </p>

<p><a href="https://i.sstatic.net/BhM4J.png" rel="noreferrer"><img src="https://i.sstatic.net/BhM4J.png" alt="Project Settings"></a></p>

CC BY-SA 3.0
2015-10-13T16:56:23.547Z
The non-beta version of OS X 10.11 El Capitan did not fix this issue. I spoke with Adobe Customer Care today, and they said it was a bug their engineering team is working on.
Crowder
CC BY-SA 4.0
2018-12-14T10:09:33.720Z
Any chance of adding a link to the adobe page that says this please?
tomh
CC BY-SA 4.0
2018-12-26T15:52:51.050Z
I spoke with them on the phone, so I don't have a link @tomh
Crowder
CC BY-SA 4.0
2019-02-25T02:49:42.077Z
This was also affecting my windows setup. CC 2017 on Windows 10
omukiguy
CC BY-SA 3.0
2015-08-22T17:36:47.787Z
2015-10-13T17:00:10.977Z
2015-10-13T17:00:10.977Z
Crowder
<p>Premiere is distorting footage while paused, making color grading ridiculously challenging.</p>
<p>Whether the media is playing in the source monitor or the sequence monitor, the picture is pixelated and tinted red and yellow. While playing, the picture looks normal. Here are two screenshots from the Black Magic Cinema Camera. The same happens with the 5Dmk3 H.264 footage.</p>
<p><em>Paused</em>
<a href="https://i.sstatic.net/db5Us.jpg" rel="noreferrer"><img src="https://i.sstatic.net/db5Us.jpg" alt="paused" /></a></p>
<p><em>Playing</em>
<a href="https://i.sstatic.net/hqaHb.jpg" rel="noreferrer"><img src="https://i.sstatic.net/hqaHb.jpg" alt="playing" /></a></p>
<h3>Troubleshooting</h3>
<p>Here's what I've tried and the results so far:</p>
<ul>
<li>I <strong>reinstalled</strong> Premiere Pro CC 2015.</li>
<li>I tried from <strong>different cameras.</strong> The issue persists in every case. I've tried with H.264 from a Canon 5Dmk3 as well as with ProRes 422 HQ from a Black Magic Cinema Camera.</li>
<li>I tried footage from <strong>different shoots.</strong> Same problem.</li>
<li>I created a brand <strong>new project</strong> and imported new footage. It still distorted while paused.</li>
<li>I rebooted my Mac in <strong>safe mode,</strong> created a brand new project, and the picture wasn't distorted. It was, however, cropped down to only show 25% (the lower-left corner of the picture).</li>
<li>I tested in Final Cut Pro X 10.2.1. No problems here.</li>
<li>I tested in Speedgrade CC 2015. Same problem as Premiere.</li>
</ul>
<p>Normally it renders OK, but when I've tried to render to MPEG the distortion persists in every 2nd frame.</p>
<h3>My setup</h3>
<p>Here's the hardware and software combination I'm running on. If I hadn't successfully eliminated the distortion in safe mode, I'd think my OS was the issue. It may be, but this issue did not occur in 10.11's safe mode.</p>
<ul>
<li>Premiere CC 2015</li>
<li>OS X 10.11.5 (the public beta of El Capitan)</li>
<li>MacBook Pro (Retina, 15-inch, Late 2013)</li>
<li>2.6 GHz Intel Core i7</li>
<li>16 GB 1600 MHz DDR3</li>
<li>NVIDIA GeForce GT 750M 2048 MB</li>
</ul>
<h3>My question</h3>
<p>What next step(s) should I take to resolve this issue? (Or, what else can I do to understand it more deeply?)</p>

CC BY-SA 3.0
2015-09-17T18:07:31.533Z
Same exact issue here running the GM of OS 10.11. It seems like it's an issue with El Capitan so hopefully it will be resolved in either the next adobe update or the next El Capitan update.
Gideon Shils
CC BY-SA 3.0
2015-09-20T01:56:45.877Z
I was toying with the idea of updating to the GM! Whew. Glad you said something.
Crowder
CC BY-SA 3.0
2015-09-30T13:47:10.057Z
@GideonShils Has this problem persisted for you?
Crowder
CC BY-SA 3.0
2015-10-13T14:56:41.647Z
Just tried it running OS X 10.11 El Capitan. The problem has persisted.
Crowder
CC BY-SA 3.0
2015-10-13T16:57:38.773Z
I've updated Roaring Apps crowd-sourced upgrade tracker to reflect the issues I've been having and what I've learned from Adobe Customer Care. http://roaringapps.com/app/adobe-premiere-pro-cc
Crowder
<premiere><video-editor><editing><distortion>
Premiere distorts picture while paused
Crowder
# Premiere distorts picture while paused

(Asked by: username_0 on 2015-08-22)

Premiere is distorting footage while paused, making color grading ridiculously challenging.

Whether the media is playing in the source monitor or the sequence monitor, the picture is pixelated and tinted red and yellow. While playing, the picture looks normal. Here are two screenshots from the Black Magic Cinema Camera. The same happens with the 5Dmk3 H.264 footage.

*Paused*
[![paused](https://i.sstatic.net/db5Us.jpg)](https://i.sstatic.net/db5Us.jpg)

*Playing*
[![playing](https://i.sstatic.net/hqaHb.jpg)](https://i.sstatic.net/hqaHb.jpg)

### Troubleshooting

Here's what I've tried and the results so far:

* I **reinstalled** Premiere Pro CC 2015.
* I tried from **different cameras.** The issue persists in every case. I've tried with H.264 from a Canon 5Dmk3 as well as with ProRes 422 HQ from a Black Magic Cinema Camera.
* I tried footage from **different shoots.** Same problem.
* I created a brand **new project** and imported new footage. It still distorted while paused.
* I rebooted my Mac in **safe mode,** created a brand new project, and the picture wasn't distorted. It was, however, cropped down to only show 25% (the lower-left corner of the picture).
* I tested in Final Cut Pro X 10.2.1. No problems here.
* I tested in Speedgrade CC 2015. Same problem as Premiere.

Normally it renders OK, but when I've tried to render to MPEG the distortion persists in every 2nd frame.

### My setup

Here's the hardware and software combination I'm running on. If I hadn't successfully eliminated the distortion in safe mode, I'd think my OS was the issue. It may be, but this issue did not occur in 10.11's safe mode.

* Premiere CC 2015
* OS X 10.11.5 (the public beta of El Capitan)
* MacBook Pro (Retina, 15-inch, Late 2013)
* 2.6 GHz Intel Core i7
* 16 GB 1600 MHz DDR3
* NVIDIA GeForce GT 750M 2048 MB

### My question

What next step(s) should I take to resolve this issue? (Or, what else can I do to understand it more deeply?)

**Tags:** premiere, video-editor, editing, distortion

> **Comments:**
> **username_1**: Same exact issue here running the GM of OS 10.11. It seems like it's an issue with El Capitan so hopefully it will be resolved in either the next adobe update or the next El Capitan update.  
> **username_0**: I was toying with the idea of updating to the GM! Whew. Glad you said something.  
> **username_0**: @GideonShils Has this problem persisted for you?  
> **username_0**: Just tried it running OS X 10.11 El Capitan. The problem has persisted.  
> **username_0**: I've updated Roaring Apps crowd-sourced upgrade tracker to reflect the issues I've been having and what I've learned from Adobe Customer Care. http://roaringapps.com/app/adobe-premiere-pro-cc  

---

## 4 answers

### Answer by username_0 on 2015-08-22. Score: 9 | Accepted answer

According to Adobe, it's a bug. Until Adobe fixes this bug with an update, the workaround is to **switch off GPU acceleration** in Project Settings.

[![Project Settings](https://i.sstatic.net/BhM4J.png)](https://i.sstatic.net/BhM4J.png)

> **Comments:**
> **username_0**: The non-beta version of OS X 10.11 El Capitan did not fix this issue. I spoke with Adobe Customer Care today, and they said it was a bug their engineering team is working on.  
> **username_5**: Any chance of adding a link to the adobe page that says this please?  
> **username_0**: I spoke with them on the phone, so I don't have a link @username_5  
> **username_6**: This was also affecting my windows setup. CC 2017 on Windows 10  

---

### Answer by username_2 on 2015-10-02. Score: 3

I had the same issue on my 2013 15-inch MBP. I was able to fix it by switching my renderer to CUDA (after reinstalling Premiere it automatically set it to OpenCL for some reason).

> **Comments:**
> **username_0**: username_2, did you have any other issues? I'm also unable to use audio FX.  

---

### Answer by username_3 on 2015-10-15. Score: 1

I had the same issue and downloaded the [CUDA Drivers](https://developer.nvidia.com/cuda-downloads) form nVidia site (El Capitan version).
Then I chose CUDA Renderer in project settings.

No more artifacts when pausing clips.

[![Cuda Renderer](https://i.sstatic.net/Bgerj.png)](https://i.sstatic.net/Bgerj.png)


---

### Answer by username_4 on 2015-10-03. Score: 0

Most issues in adobe premiere that are related to rendering or display can almost always link back to an incompatibility with a GPU. This was previously stated, but having many GPU issues in the past I can personally a test to this. I have everything from Intel only to nvidia k6000.


---

