<p>I used handbrake to re-encode the video as .MOV, and then it worked just fine.</p>

<p>I suspect ffmpeg would work too, but I couldn't find the output so I can't be sure.</p>

CC BY-SA 3.0
2015-11-29T15:55:12.013Z
The output will be in the same folder as where you unpacked the ffmpeg binary or the same folder as the input (depending on whether the ffmpeg is in the Mac equivalent of the path variable).
Gyan
CC BY-SA 3.0
2015-11-29T14:33:46.710Z
2015-11-29T14:33:46.710Z
Ryan Krage
<p>You probably have to install or update Pro Video Formats on your mac. <a href="https://support.apple.com/en-us/HT202252" rel="nofollow">https://support.apple.com/en-us/HT202252</a></p>

CC BY-SA 3.0
2016-01-30T07:58:35.977Z
2016-01-30T07:58:35.977Z
screaming drills
<p>I have an MP4 file, and I've tried importing it into Windows Movie Maker, iMovie and Final Cut Pro. In all three programs, the video seems to import just fine, but I can't preview it. It appears in a black bar in the timeline, and the preview window stays black even while it 'playing'.</p>

<p>The video was shot on a Sony PMW-EX1R, and I transferred the contents of the SD card straight to my computer, and I am now attempting to work with the MP4 file that was on the card.</p>

<p>I understand that this is not the correct way to do it and the camera probably uses a codec not supported by the programs mentioned above, but the MP4 file plays just fine in VLC, and all three video editors work with .MP4 and .MOV video shot on my Nikon D3100.</p>

<p>So, how can I get the files to play nice with my editor? Do I need to convert them? Change a setting somewhere?</p>

<p>EDIT:</p>

<p>Under the 'more info' option in finder, where the dimensions of the video would normally be, there's nothing.</p>

<p>EDIT 2:</p>

<p>Here's the results of mediainfo:</p>

<pre><code>General
Complete name                            : Documents/Removable Disk/BPAV/CLPR/184_0028_01/184_0028_01.MP4
Format                                   : MPEG-4
Commercial name                          : XDCAM EX 35
Format profile                           : Base Media / Version 2
Codec ID                                 : mp42
File size                                : 923 MiB
Duration                                 : 3mn 31s
Overall bit rate mode                    : Variable
Overall bit rate                         : 36.5 Mbps
Encoded date                             : UTC 2015-06-19 18:52:18
Tagged date                              : UTC 2015-06-19 18:52:18

Video
ID                                       : 1
Format                                   : MPEG Video
Commercial name                          : XDCAM EX 35
Format version                           : Version 2
Format profile                           : Main@High
Format settings, BVOP                    : Yes
Format settings, Matrix                  : Custom
Format settings, GOP                     : M=3, N=12
Codec ID                                 : 61
Duration                                 : 3mn 31s
Bit rate mode                            : Variable
Bit rate                                 : 35.0 Mbps
Width                                    : 1 920 pixels
Height                                   : 1 080 pixels
Display aspect ratio                     : 16:9
Frame rate mode                          : Constant
Frame rate                               : 25.000 fps
Standard                                 : Component
Color space                              : YUV
Chroma subsampling                       : 4:2:0
Bit depth                                : 8 bits
Scan type                                : Progressive
Compression mode                         : Lossy
Bits/(Pixel*Frame)                       : 0.675
Stream size                              : 884 MiB (96%)
Language                                 : English
Encoded date                             : UTC 2015-06-19 18:52:18
Tagged date                              : UTC 2015-06-19 18:52:18
Color primaries                          : BT.709
Transfer characteristics                 : BT.709
Matrix coefficients                      : BT.709

Audio
ID                                       : 2
Format                                   : PCM
Format settings, Endianness              : Big
Format settings, Sign                    : Signed
Codec ID                                 : twos
Duration                                 : 3mn 31s
Bit rate mode                            : Constant
Bit rate                                 : 1 536 Kbps
Channel(s)                               : 2 channels
Sampling rate                            : 48.0 KHz
Bit depth                                : 16 bits
Stream size                              : 38.8 MiB (4%)
Language                                 : English
Encoded date                             : UTC 2015-06-19 18:52:18
Tagged date                              : UTC 2015-06-19 18:52:18
</code></pre>

CC BY-SA 3.0
2015-11-29T13:49:59.583Z
Paste the results of [Mediainfo](https://mediaarea.net/en/MediaInfo) for the file. Use View -> Text mode and edit it into your question using the code formatting.
Gyan
CC BY-SA 3.0
2015-11-29T14:09:50.423Z
Transcode your MP4 to MOV and try. Download 32-bit static build of [ffmpeg](http://ffmpeg.zeranoe.com/builds/) for Windows. Run ffmpeg -i input.mp4 -c copy output.mov from a command line where 'input' is the filename of your MP4.
Gyan
CC BY-SA 3.0
2015-11-29T14:12:47.847Z
@Mulvya I have a Mac. Are there any similar utilities for Mac?
Ryan Krage
CC BY-SA 3.0
2015-11-29T14:13:47.920Z
Try the Mac version: https://evermeet.cx/ffmpeg/
Gyan
CC BY-SA 3.0
2015-11-29T14:19:56.953Z
@Mulvya How long should ffmpeg take? There's just a '>' prompt in my terminal and the process doesn't seem to be using any system resources as I imagine a file conversion would.
Ryan Krage
CC BY-SA 3.0
2015-11-29T14:22:56.513Z
Hardly any time. The command won't re-encode the file, only copy the audio/video streams to a Quicktime MOV container.
Gyan
<video-editor><file-formats>
No video editor will work with my MP4 file
Ryan Krage
# No video editor will work with my MP4 file

(Asked by: username_0 on 2015-11-29)

I have an MP4 file, and I've tried importing it into Windows Movie Maker, iMovie and Final Cut Pro. In all three programs, the video seems to import just fine, but I can't preview it. It appears in a black bar in the timeline, and the preview window stays black even while it 'playing'.
The video was shot on a Sony PMW-EX1R, and I transferred the contents of the SD card straight to my computer, and I am now attempting to work with the MP4 file that was on the card.
I understand that this is not the correct way to do it and the camera probably uses a codec not supported by the programs mentioned above, but the MP4 file plays just fine in VLC, and all three video editors work with .MP4 and .MOV video shot on my Nikon D3100.
So, how can I get the files to play nice with my editor? Do I need to convert them? Change a setting somewhere?
EDIT:
Under the 'more info' option in finder, where the dimensions of the video would normally be, there's nothing.
EDIT 2:
Here's the results of mediainfo:
General
Complete name                            : Documents/Removable Disk/BPAV/CLPR/184_0028_01/184_0028_01.MP4
Format                                   : MPEG-4
Commercial name                          : XDCAM EX 35
Format profile                           : Base Media / Version 2
Codec ID                                 : mp42
File size                                : 923 MiB
Duration                                 : 3mn 31s
Overall bit rate mode                    : Variable
Overall bit rate                         : 36.5 Mbps
Encoded date                             : UTC 2015-06-19 18:52:18
Tagged date                              : UTC 2015-06-19 18:52:18

Video
ID                                       : 1
Format                                   : MPEG Video
Commercial name                          : XDCAM EX 35
Format version                           : Version 2
Format profile                           : Main@High
Format settings, BVOP                    : Yes
Format settings, Matrix                  : Custom
Format settings, GOP                     : M=3, N=12
Codec ID                                 : 61
Duration                                 : 3mn 31s
Bit rate mode                            : Variable
Bit rate                                 : 35.0 Mbps
Width                                    : 1 920 pixels
Height                                   : 1 080 pixels
Display aspect ratio                     : 16:9
Frame rate mode                          : Constant
Frame rate                               : 25.000 fps
Standard                                 : Component
Color space                              : YUV
Chroma subsampling                       : 4:2:0
Bit depth                                : 8 bits
Scan type                                : Progressive
Compression mode                         : Lossy
Bits/(Pixel*Frame)                       : 0.675
Stream size                              : 884 MiB (96%)
Language                                 : English
Encoded date                             : UTC 2015-06-19 18:52:18
Tagged date                              : UTC 2015-06-19 18:52:18
Color primaries                          : BT.709
Transfer characteristics                 : BT.709
Matrix coefficients                      : BT.709

Audio
ID                                       : 2
Format                                   : PCM
Format settings, Endianness              : Big
Format settings, Sign                    : Signed
Codec ID                                 : twos
Duration                                 : 3mn 31s
Bit rate mode                            : Constant
Bit rate                                 : 1 536 Kbps
Channel(s)                               : 2 channels
Sampling rate                            : 48.0 KHz
Bit depth                                : 16 bits
Stream size                              : 38.8 MiB (4%)
Language                                 : English
Encoded date                             : UTC 2015-06-19 18:52:18
Tagged date                              : UTC 2015-06-19 18:52:18

**Tags:** video-editor, file-formats

> **Comments:**
> **username_1**: Paste the results of [Mediainfo](https://mediaarea.net/en/MediaInfo) for the file. Use View -> Text mode and edit it into your question using the code formatting.  
> **username_1**: Transcode your MP4 to MOV and try. Download 32-bit static build of [ffmpeg](http://ffmpeg.zeranoe.com/builds/) for Windows. Run ffmpeg -i input.mp4 -c copy output.mov from a command line where 'input' is the filename of your MP4.  
> **username_0**: @Mulvya I have a Mac. Are there any similar utilities for Mac?  
> **username_1**: Try the Mac version: https://evermeet.cx/ffmpeg/  
> **username_0**: @Mulvya How long should ffmpeg take? There's just a '>' prompt in my terminal and the process doesn't seem to be using any system resources as I imagine a file conversion would.  
> **username_1**: Hardly any time. The command won't re-encode the file, only copy the audio/video streams to a Quicktime MOV container.  

---

## 2 answers

### Answer by username_0 on 2015-11-29. Score: 2

I used handbrake to re-encode the video as .MOV, and then it worked just fine.

I suspect ffmpeg would work too, but I couldn't find the output so I can't be sure.

> **Comments:**
> **username_1**: The output will be in the same folder as where you unpacked the ffmpeg binary or the same folder as the input (depending on whether the ffmpeg is in the Mac equivalent of the path variable).  

---

### Answer by username_2 on 2016-01-30. Score: 1

You probably have to install or update Pro Video Formats on your mac. <https://support.apple.com/en-us/HT202252>


---

