text
stringlengths 15
433
| inputs
dict | prediction
null | prediction_agent
null | annotation
stringclasses 2
values | annotation_agent
stringclasses 1
value | multi_label
bool 1
class | explanation
null | id
stringlengths 1
3
| metadata
null | status
stringclasses 2
values | event_timestamp
null | metrics
dict |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
I need to get visa and mastercard
|
{
"text": "I need to get visa and mastercard"
}
| null | null | null | null | false | null |
200
| null |
Default
| null |
{
"text_length": 33
}
|
I tried to use my disposable virtual card to pay a subscription to the gym and it got rejected. Any ideas why?
|
{
"text": "I tried to use my disposable virtual card to pay a subscription to the gym and it got rejected. Any ideas why?"
}
| null | null | null | null | false | null |
201
| null |
Default
| null |
{
"text_length": 110
}
|
I need mastercard as well as visa
|
{
"text": "I need mastercard as well as visa"
}
| null | null | null | null | false | null |
202
| null |
Default
| null |
{
"text_length": 33
}
|
Can topping up be automatic?
|
{
"text": "Can topping up be automatic?"
}
| null | null | null | null | false | null |
203
| null |
Default
| null |
{
"text_length": 28
}
|
will you be able to activate my card
|
{
"text": "will you be able to activate my card"
}
| null | null | null | null | false | null |
204
| null |
Default
| null |
{
"text_length": 36
}
|
I need to cancel my recent transfer quickly since I made a mistake. Please help before it goes through.
|
{
"text": "I need to cancel my recent transfer quickly since I made a mistake. Please help before it goes through."
}
| null | null | null | null | false | null |
205
| null |
Default
| null |
{
"text_length": 103
}
|
why is there a fee for the transfer I made?
|
{
"text": "why is there a fee for the transfer I made?"
}
| null | null | null | null | false | null |
206
| null |
Default
| null |
{
"text_length": 43
}
|
What would II do if I wanted to activate my new card
|
{
"text": "What would II do if I wanted to activate my new card"
}
| null | null | null | null | false | null |
207
| null |
Default
| null |
{
"text_length": 52
}
|
How can I cancel a transaction to a wrong account?
|
{
"text": "How can I cancel a transaction to a wrong account?"
}
| null | null | null | null | false | null |
208
| null |
Default
| null |
{
"text_length": 50
}
|
Where do I go to terminate my account?
|
{
"text": "Where do I go to terminate my account?"
}
| null | null | null | null | false | null |
209
| null |
Default
| null |
{
"text_length": 38
}
|
I thought transfers were free. Why was I charged to transfer?
|
{
"text": "I thought transfers were free. Why was I charged to transfer?"
}
| null | null | null | null | false | null |
210
| null |
Default
| null |
{
"text_length": 61
}
|
I want to revert this mornings transaction.
|
{
"text": "I want to revert this mornings transaction."
}
| null | null | null | null | false | null |
211
| null |
Default
| null |
{
"text_length": 43
}
|
I thought I can make transfers for free, this is not fair. I bought something online from abroad and there was some weird additional fee that I've never seen before?
|
{
"text": "I thought I can make transfers for free, this is not fair. I bought something online from abroad and there was some weird additional fee that I've never seen before?"
}
| null | null | null | null | false | null |
212
| null |
Default
| null |
{
"text_length": 165
}
|
I purchases several items today. Why are they still showing pending?
|
{
"text": "I purchases several items today. Why are they still showing pending?"
}
| null | null | null | null | false | null |
213
| null |
Default
| null |
{
"text_length": 68
}
|
Is it normal to see a fee for transferring money?
|
{
"text": "Is it normal to see a fee for transferring money?"
}
| null | null | null | null | false | null |
214
| null |
Default
| null |
{
"text_length": 49
}
|
How can my new card be activated?
|
{
"text": "How can my new card be activated?"
}
| null | null | null | null | false | null |
215
| null |
Default
| null |
{
"text_length": 33
}
|
Can you activate my card pls
|
{
"text": "Can you activate my card pls"
}
| null | null | null | null | false | null |
216
| null |
Default
| null |
{
"text_length": 28
}
|
What are the restrictions on auto top-up?
|
{
"text": "What are the restrictions on auto top-up?"
}
| null | null | null | null | false | null |
217
| null |
Default
| null |
{
"text_length": 41
}
|
I would like to delete my account. I'm not happy with the service you're providing
|
{
"text": "I would like to delete my account. I'm not happy with the service you're providing"
}
| null | null | null | null | false | null |
218
| null |
Default
| null |
{
"text_length": 82
}
|
Would you be so kind as to activate my card? Thanks
|
{
"text": "Would you be so kind as to activate my card? Thanks"
}
| null | null | null | null | false | null |
219
| null |
Default
| null |
{
"text_length": 51
}
|
I was under the impression that transfers were going to be free and here I was charged for something I bought overseas! I don't think this fee is right
|
{
"text": "I was under the impression that transfers were going to be free and here I was charged for something I bought overseas! I don't think this fee is right"
}
| null | null | null | null | false | null |
220
| null |
Default
| null |
{
"text_length": 152
}
|
When I topped up the app has seemed to reverted it.
|
{
"text": "When I topped up the app has seemed to reverted it."
}
| null | null | null | null | false | null |
221
| null |
Default
| null |
{
"text_length": 51
}
|
How can get a Visa card?
|
{
"text": "How can get a Visa card?"
}
| null | null | null | null | false | null |
222
| null |
Default
| null |
{
"text_length": 24
}
|
While abroad, I got cash, and the exchange rate applied is wrong.
|
{
"text": "While abroad, I got cash, and the exchange rate applied is wrong."
}
| null | null | null | null | false | null |
223
| null |
Default
| null |
{
"text_length": 65
}
|
My transfer seems to be too expensive.
|
{
"text": "My transfer seems to be too expensive."
}
| null | null | null | null | false | null |
224
| null |
Default
| null |
{
"text_length": 38
}
|
who charged my card
|
{
"text": "who charged my card"
}
| null | null | null | null | false | null |
225
| null |
Default
| null |
{
"text_length": 19
}
|
What is the meaning of a pending payment?
|
{
"text": "What is the meaning of a pending payment?"
}
| null | null | null | null | false | null |
226
| null |
Default
| null |
{
"text_length": 41
}
|
I want to deactivate my account.
|
{
"text": "I want to deactivate my account."
}
| null | null | null | null | false | null |
227
| null |
Default
| null |
{
"text_length": 32
}
|
I would like to be assisted with the activation of my card.
|
{
"text": "I would like to be assisted with the activation of my card."
}
| null | null | null | null | false | null |
228
| null |
Default
| null |
{
"text_length": 59
}
|
I'm really upset because I made a typo during a transfer and now I've sent money to the wrong account. I can't fix this with the app. Please help me immediately!
|
{
"text": "I'm really upset because I made a typo during a transfer and now I've sent money to the wrong account. I can't fix this with the app. Please help me immediately!"
}
| null | null | null | null | false | null |
229
| null |
Default
| null |
{
"text_length": 163
}
|
My payment's stuck on pending.
|
{
"text": "My payment's stuck on pending."
}
| null | null | null | null | false | null |
230
| null |
Default
| null |
{
"text_length": 30
}
|
What do I have to do to cancel a transfer?
|
{
"text": "What do I have to do to cancel a transfer?"
}
| null | null | null | null | false | null |
231
| null |
Default
| null |
{
"text_length": 42
}
|
I made a transfer and the receiver said they haven't actually received the right amount, but it's a bit less. Now I have to transfer more money to make up for the missing bit. Can you please alert me about this, what has been going on?
|
{
"text": "I made a transfer and the receiver said they haven't actually received the right amount, but it's a bit less. Now I have to transfer more money to make up for the missing bit. Can you please alert me about this, what has been going on?"
}
| null | null | null | null | false | null |
232
| null |
Default
| null |
{
"text_length": 235
}
|
I was informed that transfers were free. I noticed I have a fee but why?
|
{
"text": "I was informed that transfers were free. I noticed I have a fee but why?"
}
| null | null | null | null | false | null |
233
| null |
Default
| null |
{
"text_length": 72
}
|
How do I top-up while traveling?
|
{
"text": "How do I top-up while traveling?"
}
| null | null | null | null | false | null |
234
| null |
Default
| null |
{
"text_length": 32
}
|
what is this fee for transfering
|
{
"text": "what is this fee for transfering"
}
| null | null | null | null | false | null |
235
| null |
Default
| null |
{
"text_length": 32
}
|
I need to activate my card.
|
{
"text": "I need to activate my card."
}
| null | null | null | null | false | null |
236
| null |
Default
| null |
{
"text_length": 27
}
|
How do I delete an account?
|
{
"text": "How do I delete an account?"
}
| null | null | null | null | false | null |
237
| null |
Default
| null |
{
"text_length": 27
}
|
Can you check the exchange rate on a cash transaction I did overseas
|
{
"text": "Can you check the exchange rate on a cash transaction I did overseas"
}
| null | null | null | null | false | null |
238
| null |
Default
| null |
{
"text_length": 68
}
|
I thought you guys offered free transfers. Why was I charged?
|
{
"text": "I thought you guys offered free transfers. Why was I charged?"
}
| null | null | null | null | false | null |
239
| null |
Default
| null |
{
"text_length": 61
}
|
Do I have a limit to the number of top-ups per day?
|
{
"text": "Do I have a limit to the number of top-ups per day?"
}
| null | null | null | null | false | null |
240
| null |
Default
| null |
{
"text_length": 51
}
|
need to know if there is a maximum i can top up
|
{
"text": "need to know if there is a maximum i can top up"
}
| null | null | null | null | false | null |
241
| null |
Default
| null |
{
"text_length": 47
}
|
How many top-ups am I allowed to do?
|
{
"text": "How many top-ups am I allowed to do?"
}
| null | null | null | null | false | null |
242
| null |
Default
| null |
{
"text_length": 36
}
|
Someone may have made an error in figuring out the rate of exchange. I should have received more cash than I did on my most recent withdrawal.
|
{
"text": "Someone may have made an error in figuring out the rate of exchange. I should have received more cash than I did on my most recent withdrawal."
}
| null | null | null | null | false | null |
243
| null |
Default
| null |
{
"text_length": 143
}
|
Do you have an auto-top function and how do I use it if so?
|
{
"text": "Do you have an auto-top function and how do I use it if so?"
}
| null | null | null | null | false | null |
244
| null |
Default
| null |
{
"text_length": 59
}
|
what is the most money i can top up?
|
{
"text": "what is the most money i can top up?"
}
| null | null | null | null | false | null |
245
| null |
Default
| null |
{
"text_length": 36
}
|
how long should i wait ti activate my card
|
{
"text": "how long should i wait ti activate my card"
}
| null | null | null | null | false | null |
246
| null |
Default
| null |
{
"text_length": 42
}
|
Is there a limit to the top-ups someone can do?
|
{
"text": "Is there a limit to the top-ups someone can do?"
}
| null | null | null | null | false | null |
247
| null |
Default
| null |
{
"text_length": 47
}
|
Can i get money in my home currency at some ATM ? As I am on holiday and bit concerned because i do not have any cash with me . Is it possible to withdraw without any additional cost.
|
{
"text": "Can i get money in my home currency at some ATM ? As I am on holiday and bit concerned because i do not have any cash with me . Is it possible to withdraw without any additional cost."
}
| null | null | null | null | false | null |
248
| null |
Default
| null |
{
"text_length": 183
}
|
My card needs to be activated asap
|
{
"text": "My card needs to be activated asap"
}
| null | null | null | null | false | null |
249
| null |
Default
| null |
{
"text_length": 34
}
|
My card got stuck in an ATM.
|
{
"text": "My card got stuck in an ATM."
}
| null | null | null | null | false | null |
250
| null |
Default
| null |
{
"text_length": 28
}
|
I cannot seem to use my card.
|
{
"text": "I cannot seem to use my card."
}
| null | null | null | null | false | null |
251
| null |
Default
| null |
{
"text_length": 29
}
|
I can't get my card out of the ATM, what should I do now?
|
{
"text": "I can't get my card out of the ATM, what should I do now?"
}
| null | null | null | null | false | null |
252
| null |
Default
| null |
{
"text_length": 57
}
|
I have a canceled top-up and wanted to know about it.
|
{
"text": "I have a canceled top-up and wanted to know about it."
}
| null | null | null | null | false | null |
253
| null |
Default
| null |
{
"text_length": 53
}
|
I found my card that I thought I had lost, I need to reactive it, please help.
|
{
"text": "I found my card that I thought I had lost, I need to reactive it, please help."
}
| null | null | null | null | false | null |
254
| null |
Default
| null |
{
"text_length": 78
}
|
Why isn't my top up showing? Was the money reversed?
|
{
"text": "Why isn't my top up showing? Was the money reversed?"
}
| null | null | null | null | false | null |
255
| null |
Default
| null |
{
"text_length": 53
}
|
My phone was stolen! What do I need to do?
|
{
"text": "My phone was stolen! What do I need to do?"
}
| null | null | null | null | false | null |
256
| null |
Default
| null |
{
"text_length": 42
}
|
I attempted to top up using my card, but now the money just disappeared?
|
{
"text": "I attempted to top up using my card, but now the money just disappeared?"
}
| null | null | null | null | false | null |
257
| null |
Default
| null |
{
"text_length": 72
}
|
I've used my account frequently over the last month to manage my payments from abroad for my new place. I noticed that my fees have suddenly increased. As a frequent customer, shouldn't I be rewarded rather than suddenly being subject to a new fee?
|
{
"text": "I've used my account frequently over the last month to manage my payments from abroad for my new place. I noticed that my fees have suddenly increased. As a frequent customer, shouldn't I be rewarded rather than suddenly being subject to a new fee?"
}
| null | null | null | null | false | null |
258
| null |
Default
| null |
{
"text_length": 248
}
|
When I exchanged currencies the value of my money changed.
|
{
"text": "When I exchanged currencies the value of my money changed."
}
| null | null | null | null | false | null |
259
| null |
Default
| null |
{
"text_length": 58
}
|
The ATM won't give me my card back. I need it back now!
|
{
"text": "The ATM won't give me my card back. I need it back now!"
}
| null | null | null | null | false | null |
260
| null |
Default
| null |
{
"text_length": 55
}
|
How do I add money to my card?
|
{
"text": "How do I add money to my card?"
}
| null | null | null | null | false | null |
261
| null |
Default
| null |
{
"text_length": 30
}
|
Explain the activation method for this card
|
{
"text": "Explain the activation method for this card"
}
| null | null | null | null | false | null |
262
| null |
Default
| null |
{
"text_length": 43
}
|
How do I get my card into the app?
|
{
"text": "How do I get my card into the app?"
}
| null | null | null | null | false | null |
263
| null |
Default
| null |
{
"text_length": 34
}
|
I was getting cash and the card got stuck inside
|
{
"text": "I was getting cash and the card got stuck inside"
}
| null | null | null | null | false | null |
264
| null |
Default
| null |
{
"text_length": 48
}
|
I lost my phone! Will my card still work?
|
{
"text": "I lost my phone! Will my card still work?"
}
| null | null | null | null | false | null |
265
| null |
Default
| null |
{
"text_length": 41
}
|
what do I need to do if the ATM kept my card?
|
{
"text": "what do I need to do if the ATM kept my card?"
}
| null | null | null | null | false | null |
266
| null |
Default
| null |
{
"text_length": 45
}
|
Please help me, as my topup amount has been reverted, i did it correctly. I think there is some defect in system.
|
{
"text": "Please help me, as my topup amount has been reverted, i did it correctly. I think there is some defect in system."
}
| null | null | null | null | false | null |
267
| null |
Default
| null |
{
"text_length": 113
}
|
How do I active this card?
|
{
"text": "How do I active this card?"
}
| null | null | null | null | false | null |
268
| null |
Default
| null |
{
"text_length": 26
}
|
I need to know how much it costs to transfer funds.
|
{
"text": "I need to know how much it costs to transfer funds."
}
| null | null | null | null | false | null |
269
| null |
Default
| null |
{
"text_length": 51
}
|
My Netflix subscription says that there is an issue with my card information, but I thought everything was fine. Why would it be declined?
|
{
"text": "My Netflix subscription says that there is an issue with my card information, but I thought everything was fine. Why would it be declined?"
}
| null | null | null | null | false | null |
270
| null |
Default
| null |
{
"text_length": 138
}
|
My card was declined at a restaurant today and I don't know what the problem is.
|
{
"text": "My card was declined at a restaurant today and I don't know what the problem is."
}
| null | null | null | null | false | null |
271
| null |
Default
| null |
{
"text_length": 80
}
|
What are the steps that I need to take to activate a new card?
|
{
"text": "What are the steps that I need to take to activate a new card?"
}
| null | null | null | null | false | null |
272
| null |
Default
| null |
{
"text_length": 62
}
|
I have used my account abroad for a while without any fees, why am I being charged additional fees all of a sudden?
|
{
"text": "I have used my account abroad for a while without any fees, why am I being charged additional fees all of a sudden?"
}
| null | null | null | null | false | null |
273
| null |
Default
| null |
{
"text_length": 115
}
|
The app reversed a top off I had. What should I do?
|
{
"text": "The app reversed a top off I had. What should I do?"
}
| null | null | null | null | false | null |
274
| null |
Default
| null |
{
"text_length": 52
}
|
I believe that the rate of exchange for my cash withdrawl is incorrect.
|
{
"text": "I believe that the rate of exchange for my cash withdrawl is incorrect."
}
| null | null | null | null | false | null |
275
| null |
Default
| null |
{
"text_length": 71
}
|
Is it free to transfer money or is there a fee?
|
{
"text": "Is it free to transfer money or is there a fee?"
}
| null | null | null | null | false | null |
276
| null |
Default
| null |
{
"text_length": 47
}
|
Tell me how a top up would be reverted.
|
{
"text": "Tell me how a top up would be reverted."
}
| null | null | null | null | false | null |
277
| null |
Default
| null |
{
"text_length": 39
}
|
i noticed that the funds were returned to my bank account. What happened?
|
{
"text": "i noticed that the funds were returned to my bank account. What happened?"
}
| null | null | null | null | false | null |
278
| null |
Default
| null |
{
"text_length": 73
}
|
What number of times can I top-up?
|
{
"text": "What number of times can I top-up?"
}
| null | null | null | null | false | null |
279
| null |
Default
| null |
{
"text_length": 34
}
|
I found my card, how can I use it again?
|
{
"text": "I found my card, how can I use it again?"
}
| null | null | null | null | false | null |
280
| null |
Default
| null |
{
"text_length": 40
}
|
I want to know why my top-up was reverted
|
{
"text": "I want to know why my top-up was reverted"
}
| null | null | null | null | false | null |
281
| null |
Default
| null |
{
"text_length": 41
}
|
I tried using my card, but it doesn't work.
|
{
"text": "I tried using my card, but it doesn't work."
}
| null | null | null | null | false | null |
282
| null |
Default
| null |
{
"text_length": 43
}
|
What should I do if the atm eats my card?
|
{
"text": "What should I do if the atm eats my card?"
}
| null | null | null | null | false | null |
283
| null |
Default
| null |
{
"text_length": 41
}
|
Are there any top-up limits involved?
|
{
"text": "Are there any top-up limits involved?"
}
| null | null | null | null | false | null |
284
| null |
Default
| null |
{
"text_length": 37
}
|
Please help me with the activation of the new card.
|
{
"text": "Please help me with the activation of the new card."
}
| null | null | null | null | false | null |
285
| null |
Default
| null |
{
"text_length": 51
}
|
Can my account be topped-up by friends of mine.
|
{
"text": "Can my account be topped-up by friends of mine."
}
| null | null | null | null | false | null |
286
| null |
Default
| null |
{
"text_length": 47
}
|
My phone was stolen, help!
|
{
"text": "My phone was stolen, help!"
}
| null | null | null | null | false | null |
287
| null |
Default
| null |
{
"text_length": 26
}
|
phone is gone, what should i do
|
{
"text": "phone is gone, what should i do"
}
| null | null | null | null | false | null |
288
| null |
Default
| null |
{
"text_length": 31
}
|
My top up is not showing up in my wallet!
|
{
"text": "My top up is not showing up in my wallet!"
}
| null | null | null | null | false | null |
289
| null |
Default
| null |
{
"text_length": 41
}
|
Why do I see a fee when I do a transfer?
|
{
"text": "Why do I see a fee when I do a transfer?"
}
| null | null | null | null | false | null |
290
| null |
Default
| null |
{
"text_length": 40
}
|
Why is my physical card not working?
|
{
"text": "Why is my physical card not working?"
}
| null | null | null | null | false | null |
291
| null |
Default
| null |
{
"text_length": 36
}
|
Is there something that I can do since my phone was stolen yesterday?
|
{
"text": "Is there something that I can do since my phone was stolen yesterday?"
}
| null | null | null | null | false | null |
292
| null |
Default
| null |
{
"text_length": 69
}
|
Do I have to go somewhere to activate my card?
|
{
"text": "Do I have to go somewhere to activate my card?"
}
| null | null | null | null | false | null |
293
| null |
Default
| null |
{
"text_length": 46
}
|
No transactions are being accepted, what's wrong with my card?
|
{
"text": "No transactions are being accepted, what's wrong with my card?"
}
| null | null | null | null | false | null |
294
| null |
Default
| null |
{
"text_length": 62
}
|
How much could I top up?
|
{
"text": "How much could I top up?"
}
| null | null | null | null | false | null |
295
| null |
Default
| null |
{
"text_length": 24
}
|
Show me how can my friends top up my account.
|
{
"text": "Show me how can my friends top up my account."
}
| null | null | null | null | false | null |
296
| null |
Default
| null |
{
"text_length": 45
}
|
I can't activate my card?
|
{
"text": "I can't activate my card?"
}
| null | null | null | null | false | null |
297
| null |
Default
| null |
{
"text_length": 25
}
|
My phone is missing or stolen.
|
{
"text": "My phone is missing or stolen."
}
| null | null | null | null | false | null |
298
| null |
Default
| null |
{
"text_length": 30
}
|
I misplaced my phone so I can't use the app! Does this mean I can't use my card?
|
{
"text": "I misplaced my phone so I can't use the app! Does this mean I can't use my card?"
}
| null | null | null | null | false | null |
299
| null |
Default
| null |
{
"text_length": 80
}
|
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