text
stringlengths 15
433
| inputs
dict | prediction
null | prediction_agent
null | annotation
stringclasses 2
values | annotation_agent
stringclasses 1
value | multi_label
bool 1
class | explanation
null | id
stringlengths 1
3
| metadata
null | status
stringclasses 2
values | event_timestamp
null | metrics
dict |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
I need assistance finding out why I am unable to top-up my card, it keeps getting refused. It is extremely imperative I get this resolved quickly.
|
{
"text": "I need assistance finding out why I am unable to top-up my card, it keeps getting refused. It is extremely imperative I get this resolved quickly."
}
| null | null | null | null | false | null |
600
| null |
Default
| null |
{
"text_length": 147
}
|
I am yet to receive the money in my account how long will this take?
|
{
"text": "I am yet to receive the money in my account how long will this take?"
}
| null | null | null | null | false | null |
601
| null |
Default
| null |
{
"text_length": 68
}
|
Does a US transfer take long
|
{
"text": "Does a US transfer take long"
}
| null | null | null | null | false | null |
602
| null |
Default
| null |
{
"text_length": 28
}
|
how to get a new card in china
|
{
"text": "how to get a new card in china"
}
| null | null | null | null | false | null |
603
| null |
Default
| null |
{
"text_length": 30
}
|
Is my daughter eligible to open an account?
|
{
"text": "Is my daughter eligible to open an account?"
}
| null | null | null | null | false | null |
604
| null |
Default
| null |
{
"text_length": 43
}
|
How do I set up an account for my children?
|
{
"text": "How do I set up an account for my children?"
}
| null | null | null | null | false | null |
605
| null |
Default
| null |
{
"text_length": 43
}
|
How come I was charged an extra fee when paying with the card?
|
{
"text": "How come I was charged an extra fee when paying with the card?"
}
| null | null | null | null | false | null |
606
| null |
Default
| null |
{
"text_length": 62
}
|
What is the minimum age limit?
|
{
"text": "What is the minimum age limit?"
}
| null | null | null | null | false | null |
607
| null |
Default
| null |
{
"text_length": 30
}
|
I see a strange payment in my account.
|
{
"text": "I see a strange payment in my account."
}
| null | null | null | null | false | null |
608
| null |
Default
| null |
{
"text_length": 38
}
|
It's declining my transfers. Normally this works, but my card is being declined now and I've tried more than once.
|
{
"text": "It's declining my transfers. Normally this works, but my card is being declined now and I've tried more than once."
}
| null | null | null | null | false | null |
609
| null |
Default
| null |
{
"text_length": 114
}
|
Why did I have to pay an additional amount when using my card to pay?
|
{
"text": "Why did I have to pay an additional amount when using my card to pay?"
}
| null | null | null | null | false | null |
610
| null |
Default
| null |
{
"text_length": 69
}
|
Is there any way I could open an account for my daughter?
|
{
"text": "Is there any way I could open an account for my daughter?"
}
| null | null | null | null | false | null |
611
| null |
Default
| null |
{
"text_length": 57
}
|
Which ATMs accept this circuit board ?
|
{
"text": "Which ATMs accept this circuit board ?"
}
| null | null | null | null | false | null |
612
| null |
Default
| null |
{
"text_length": 38
}
|
I'm worried that my card has been compromised because I see a payment that I didn't make.
|
{
"text": "I'm worried that my card has been compromised because I see a payment that I didn't make."
}
| null | null | null | null | false | null |
613
| null |
Default
| null |
{
"text_length": 89
}
|
Do you offer account services for children and teens?
|
{
"text": "Do you offer account services for children and teens?"
}
| null | null | null | null | false | null |
614
| null |
Default
| null |
{
"text_length": 53
}
|
Can I keep using my card after it expires?
|
{
"text": "Can I keep using my card after it expires?"
}
| null | null | null | null | false | null |
615
| null |
Default
| null |
{
"text_length": 42
}
|
Are there only certain ATM machines where I can use this card?
|
{
"text": "Are there only certain ATM machines where I can use this card?"
}
| null | null | null | null | false | null |
616
| null |
Default
| null |
{
"text_length": 62
}
|
Are new cards available from China?
|
{
"text": "Are new cards available from China?"
}
| null | null | null | null | false | null |
617
| null |
Default
| null |
{
"text_length": 35
}
|
Why am I charged a fee when using my debit or credit card?
|
{
"text": "Why am I charged a fee when using my debit or credit card?"
}
| null | null | null | null | false | null |
618
| null |
Default
| null |
{
"text_length": 58
}
|
I believe there is a mistake because a payment I didn't make shows in my app.
|
{
"text": "I believe there is a mistake because a payment I didn't make shows in my app."
}
| null | null | null | null | false | null |
619
| null |
Default
| null |
{
"text_length": 77
}
|
How can I transfer some money into a foreign account?
|
{
"text": "How can I transfer some money into a foreign account?"
}
| null | null | null | null | false | null |
620
| null |
Default
| null |
{
"text_length": 53
}
|
What do I do with my "decline" message on a transfer?
|
{
"text": "What do I do with my \"decline\" message on a transfer?"
}
| null | null | null | null | false | null |
621
| null |
Default
| null |
{
"text_length": 53
}
|
Can I add money to top up my account via a bank transfer?
|
{
"text": "Can I add money to top up my account via a bank transfer?"
}
| null | null | null | null | false | null |
622
| null |
Default
| null |
{
"text_length": 57
}
|
Do you have a children account available?
|
{
"text": "Do you have a children account available?"
}
| null | null | null | null | false | null |
623
| null |
Default
| null |
{
"text_length": 41
}
|
I looked at my statement, and there is a charge for 1£ that I don't recognize. Why is it on there?
|
{
"text": "I looked at my statement, and there is a charge for 1£ that I don't recognize. Why is it on there?"
}
| null | null | null | null | false | null |
624
| null |
Default
| null |
{
"text_length": 99
}
|
Was I charged extra for using my card?
|
{
"text": "Was I charged extra for using my card?"
}
| null | null | null | null | false | null |
625
| null |
Default
| null |
{
"text_length": 38
}
|
How fast can I transfer something from China?
|
{
"text": "How fast can I transfer something from China?"
}
| null | null | null | null | false | null |
626
| null |
Default
| null |
{
"text_length": 45
}
|
Why was I charged an additional fee when paying with card?
|
{
"text": "Why was I charged an additional fee when paying with card?"
}
| null | null | null | null | false | null |
627
| null |
Default
| null |
{
"text_length": 58
}
|
In my statement, I got a €1 extra fee.
|
{
"text": "In my statement, I got a €1 extra fee."
}
| null | null | null | null | false | null |
628
| null |
Default
| null |
{
"text_length": 38
}
|
I don't recognize this payment
|
{
"text": "I don't recognize this payment"
}
| null | null | null | null | false | null |
629
| null |
Default
| null |
{
"text_length": 30
}
|
What is the process when my card is due to expire?
|
{
"text": "What is the process when my card is due to expire?"
}
| null | null | null | null | false | null |
630
| null |
Default
| null |
{
"text_length": 50
}
|
I was charged for using my card?
|
{
"text": "I was charged for using my card?"
}
| null | null | null | null | false | null |
631
| null |
Default
| null |
{
"text_length": 32
}
|
I just made a transfer from a UK account. How long does that typically take to show up? I just want to make sure it worked alright.
|
{
"text": "I just made a transfer from a UK account. How long does that typically take to show up? I just want to make sure it worked alright."
}
| null | null | null | null | false | null |
632
| null |
Default
| null |
{
"text_length": 131
}
|
How long do I have to wait for Europe transfers?
|
{
"text": "How long do I have to wait for Europe transfers?"
}
| null | null | null | null | false | null |
633
| null |
Default
| null |
{
"text_length": 48
}
|
How can I deposit money to my account?
|
{
"text": "How can I deposit money to my account?"
}
| null | null | null | null | false | null |
634
| null |
Default
| null |
{
"text_length": 38
}
|
How long does a transfer from the US take?
|
{
"text": "How long does a transfer from the US take?"
}
| null | null | null | null | false | null |
635
| null |
Default
| null |
{
"text_length": 42
}
|
How soon will my balance be updated to reflect my transfer?
|
{
"text": "How soon will my balance be updated to reflect my transfer?"
}
| null | null | null | null | false | null |
636
| null |
Default
| null |
{
"text_length": 59
}
|
Why has my card been charged an extra pound?
|
{
"text": "Why has my card been charged an extra pound?"
}
| null | null | null | null | false | null |
637
| null |
Default
| null |
{
"text_length": 44
}
|
Do you have a limit for someone's age?
|
{
"text": "Do you have a limit for someone's age?"
}
| null | null | null | null | false | null |
638
| null |
Default
| null |
{
"text_length": 38
}
|
Is there a way for you to find out why my account was deducted from a seller when I didn't approve of it?
|
{
"text": "Is there a way for you to find out why my account was deducted from a seller when I didn't approve of it?"
}
| null | null | null | null | false | null |
639
| null |
Default
| null |
{
"text_length": 105
}
|
Why is there a direct debit payment on my statement that I didn't do?
|
{
"text": "Why is there a direct debit payment on my statement that I didn't do?"
}
| null | null | null | null | false | null |
640
| null |
Default
| null |
{
"text_length": 69
}
|
Let me know when you charge for payments. I just checked the app and saw a fee that I wasn't warned about.
|
{
"text": "Let me know when you charge for payments. I just checked the app and saw a fee that I wasn't warned about."
}
| null | null | null | null | false | null |
641
| null |
Default
| null |
{
"text_length": 106
}
|
It appears I have a fee in my statement.
|
{
"text": "It appears I have a fee in my statement."
}
| null | null | null | null | false | null |
642
| null |
Default
| null |
{
"text_length": 40
}
|
When did I get a $1 extra fee on my statement?
|
{
"text": "When did I get a $1 extra fee on my statement?"
}
| null | null | null | null | false | null |
643
| null |
Default
| null |
{
"text_length": 46
}
|
Is it possible to dispute a debit payment from a couple of months ago.
|
{
"text": "Is it possible to dispute a debit payment from a couple of months ago."
}
| null | null | null | null | false | null |
644
| null |
Default
| null |
{
"text_length": 70
}
|
How long does it take in Europe to do a transfer?
|
{
"text": "How long does it take in Europe to do a transfer?"
}
| null | null | null | null | false | null |
645
| null |
Default
| null |
{
"text_length": 49
}
|
What is this extra €1 fee about?
|
{
"text": "What is this extra €1 fee about?"
}
| null | null | null | null | false | null |
646
| null |
Default
| null |
{
"text_length": 32
}
|
A false direct debit payment is showing in my app
|
{
"text": "A false direct debit payment is showing in my app"
}
| null | null | null | null | false | null |
647
| null |
Default
| null |
{
"text_length": 49
}
|
Can I use google pay for topping -up
|
{
"text": "Can I use google pay for topping -up"
}
| null | null | null | null | false | null |
648
| null |
Default
| null |
{
"text_length": 36
}
|
What are the reasons for a declined transfer?
|
{
"text": "What are the reasons for a declined transfer?"
}
| null | null | null | null | false | null |
649
| null |
Default
| null |
{
"text_length": 45
}
|
I need to transfer something to China. It is urgent. How many days will it take to get there?
|
{
"text": "I need to transfer something to China. It is urgent. How many days will it take to get there?"
}
| null | null | null | null | false | null |
650
| null |
Default
| null |
{
"text_length": 93
}
|
I need quickly transfer something from China. About how long will it take?
|
{
"text": "I need quickly transfer something from China. About how long will it take?"
}
| null | null | null | null | false | null |
651
| null |
Default
| null |
{
"text_length": 74
}
|
What am I being charged an extra pound when I haven't bought something worth that much?
|
{
"text": "What am I being charged an extra pound when I haven't bought something worth that much?"
}
| null | null | null | null | false | null |
652
| null |
Default
| null |
{
"text_length": 87
}
|
How long until transfers from Europe go through?
|
{
"text": "How long until transfers from Europe go through?"
}
| null | null | null | null | false | null |
653
| null |
Default
| null |
{
"text_length": 48
}
|
There is a mysterious debit transaction on my statement
|
{
"text": "There is a mysterious debit transaction on my statement"
}
| null | null | null | null | false | null |
654
| null |
Default
| null |
{
"text_length": 55
}
|
what is the matter?
|
{
"text": "what is the matter?"
}
| null | null | null | null | false | null |
655
| null |
Default
| null |
{
"text_length": 19
}
|
Why was I charged an extra pound?
|
{
"text": "Why was I charged an extra pound?"
}
| null | null | null | null | false | null |
656
| null |
Default
| null |
{
"text_length": 33
}
|
It's been a couple days how much longer do I have to wait for my transfer?
|
{
"text": "It's been a couple days how much longer do I have to wait for my transfer?"
}
| null | null | null | null | false | null |
657
| null |
Default
| null |
{
"text_length": 74
}
|
How does your app transfer the money
|
{
"text": "How does your app transfer the money"
}
| null | null | null | null | false | null |
658
| null |
Default
| null |
{
"text_length": 36
}
|
hey, I think someone stole my card numbers. There is a purchase showing up on my app from a store pretty far away from me.. I really need that money back to pay my rent.
|
{
"text": "hey, I think someone stole my card numbers. There is a purchase showing up on my app from a store pretty far away from me.. I really need that money back to pay my rent."
}
| null | null | null | null | false | null |
659
| null |
Default
| null |
{
"text_length": 169
}
|
Why are my transfers getting declined? I havent had a problem in the past.
|
{
"text": "Why are my transfers getting declined? I havent had a problem in the past."
}
| null | null | null | null | false | null |
660
| null |
Default
| null |
{
"text_length": 75
}
|
Can I top up with Google Pay?
|
{
"text": "Can I top up with Google Pay?"
}
| null | null | null | null | false | null |
661
| null |
Default
| null |
{
"text_length": 29
}
|
i have tried everything to complete a transfer but can't, what should i do next
|
{
"text": "i have tried everything to complete a transfer but can't, what should i do next"
}
| null | null | null | null | false | null |
662
| null |
Default
| null |
{
"text_length": 79
}
|
What is this direct debit in my statement?
|
{
"text": "What is this direct debit in my statement?"
}
| null | null | null | null | false | null |
663
| null |
Default
| null |
{
"text_length": 42
}
|
I recently bought an item using my card and I was charged an extra fee why is this?
|
{
"text": "I recently bought an item using my card and I was charged an extra fee why is this?"
}
| null | null | null | null | false | null |
664
| null |
Default
| null |
{
"text_length": 83
}
|
How can I get my money back for a payment i didnt make
|
{
"text": "How can I get my money back for a payment i didnt make"
}
| null | null | null | null | false | null |
665
| null |
Default
| null |
{
"text_length": 54
}
|
I don't recognize the direct debit payment on my account.
|
{
"text": "I don't recognize the direct debit payment on my account."
}
| null | null | null | null | false | null |
666
| null |
Default
| null |
{
"text_length": 57
}
|
Is there a fee for making a payment? If so, let me know why.
|
{
"text": "Is there a fee for making a payment? If so, let me know why."
}
| null | null | null | null | false | null |
667
| null |
Default
| null |
{
"text_length": 60
}
|
I need to make a transfer from Europe, how many days does this take?
|
{
"text": "I need to make a transfer from Europe, how many days does this take?"
}
| null | null | null | null | false | null |
668
| null |
Default
| null |
{
"text_length": 68
}
|
What is the longest a US transfer should take to appear in my account?
|
{
"text": "What is the longest a US transfer should take to appear in my account?"
}
| null | null | null | null | false | null |
669
| null |
Default
| null |
{
"text_length": 70
}
|
I need to urgently transfer something from China. How long will it approximately take?
|
{
"text": "I need to urgently transfer something from China. How long will it approximately take?"
}
| null | null | null | null | false | null |
670
| null |
Default
| null |
{
"text_length": 86
}
|
How long does transfers take?
|
{
"text": "How long does transfers take?"
}
| null | null | null | null | false | null |
671
| null |
Default
| null |
{
"text_length": 29
}
|
My PIN tries have run out. Now what?
|
{
"text": "My PIN tries have run out. Now what?"
}
| null | null | null | null | false | null |
672
| null |
Default
| null |
{
"text_length": 36
}
|
How can I change my name in my profile?
|
{
"text": "How can I change my name in my profile?"
}
| null | null | null | null | false | null |
673
| null |
Default
| null |
{
"text_length": 39
}
|
I have a new phone number and need to edit my contact information.
|
{
"text": "I have a new phone number and need to edit my contact information."
}
| null | null | null | null | false | null |
674
| null |
Default
| null |
{
"text_length": 66
}
|
I don't recognise a Direct Debit payment
|
{
"text": "I don't recognise a Direct Debit payment"
}
| null | null | null | null | false | null |
675
| null |
Default
| null |
{
"text_length": 40
}
|
How long will a transfer take from Europe?
|
{
"text": "How long will a transfer take from Europe?"
}
| null | null | null | null | false | null |
676
| null |
Default
| null |
{
"text_length": 42
}
|
Is there a way to get around fees
|
{
"text": "Is there a way to get around fees"
}
| null | null | null | null | false | null |
677
| null |
Default
| null |
{
"text_length": 35
}
|
There is an extra charge on my account I didn't authorise, it's just £1, what is it?
|
{
"text": "There is an extra charge on my account I didn't authorise, it's just £1, what is it?"
}
| null | null | null | null | false | null |
678
| null |
Default
| null |
{
"text_length": 84
}
|
I may need to dispute a Direct Debit payment.
|
{
"text": "I may need to dispute a Direct Debit payment."
}
| null | null | null | null | false | null |
679
| null |
Default
| null |
{
"text_length": 45
}
|
I see an extra $1 charge on my statement, why is this?
|
{
"text": "I see an extra $1 charge on my statement, why is this?"
}
| null | null | null | null | false | null |
680
| null |
Default
| null |
{
"text_length": 55
}
|
What do I have to do to get my PIN unblocked?
|
{
"text": "What do I have to do to get my PIN unblocked?"
}
| null | null | null | null | false | null |
681
| null |
Default
| null |
{
"text_length": 45
}
|
I just had a wedding and I want to take my spouses name.
|
{
"text": "I just had a wedding and I want to take my spouses name."
}
| null | null | null | null | false | null |
682
| null |
Default
| null |
{
"text_length": 56
}
|
There is an urgent transfer I need to make from China. How long will it take to get it processed?
|
{
"text": "There is an urgent transfer I need to make from China. How long will it take to get it processed?"
}
| null | null | null | null | false | null |
683
| null |
Default
| null |
{
"text_length": 98
}
|
How long will a transfer from China take? I need to transfer something from there.
|
{
"text": "How long will a transfer from China take? I need to transfer something from there."
}
| null | null | null | null | false | null |
684
| null |
Default
| null |
{
"text_length": 82
}
|
There is a direct debit transaction that I did not authorize
|
{
"text": "There is a direct debit transaction that I did not authorize"
}
| null | null | null | null | false | null |
685
| null |
Default
| null |
{
"text_length": 60
}
|
is apple pay a top up service?
|
{
"text": "is apple pay a top up service?"
}
| null | null | null | null | false | null |
686
| null |
Default
| null |
{
"text_length": 30
}
|
What is this extra fee on my statement.
|
{
"text": "What is this extra fee on my statement."
}
| null | null | null | null | false | null |
687
| null |
Default
| null |
{
"text_length": 39
}
|
How long will it take to transfer something from China?
|
{
"text": "How long will it take to transfer something from China?"
}
| null | null | null | null | false | null |
688
| null |
Default
| null |
{
"text_length": 55
}
|
How come my refund hasn't appeared on my statement?
|
{
"text": "How come my refund hasn't appeared on my statement?"
}
| null | null | null | null | false | null |
689
| null |
Default
| null |
{
"text_length": 51
}
|
Why am I still waiting for my refund
|
{
"text": "Why am I still waiting for my refund"
}
| null | null | null | null | false | null |
690
| null |
Default
| null |
{
"text_length": 36
}
|
I want to change my account details.
|
{
"text": "I want to change my account details."
}
| null | null | null | null | false | null |
691
| null |
Default
| null |
{
"text_length": 36
}
|
Why do the top-ups need to be verified?
|
{
"text": "Why do the top-ups need to be verified?"
}
| null | null | null | null | false | null |
692
| null |
Default
| null |
{
"text_length": 39
}
|
Need to report a change of address.
|
{
"text": "Need to report a change of address."
}
| null | null | null | null | false | null |
693
| null |
Default
| null |
{
"text_length": 35
}
|
Why am I being charged a fee for using my card? If there is some print out of places that charge me can you please send me that?
|
{
"text": "Why am I being charged a fee for using my card? If there is some print out of places that charge me can you please send me that?"
}
| null | null | null | null | false | null |
694
| null |
Default
| null |
{
"text_length": 128
}
|
Where is my recent refund in the my statement?
|
{
"text": "Where is my recent refund in the my statement?"
}
| null | null | null | null | false | null |
695
| null |
Default
| null |
{
"text_length": 46
}
|
I was charged an extra pound.
|
{
"text": "I was charged an extra pound."
}
| null | null | null | null | false | null |
696
| null |
Default
| null |
{
"text_length": 29
}
|
My account statements show a debit payment that I didn't make it's from some time ago I need to know if it is disputable.
|
{
"text": "My account statements show a debit payment that I didn't make it's from some time ago I need to know if it is disputable."
}
| null | null | null | null | false | null |
697
| null |
Default
| null |
{
"text_length": 121
}
|
Do I need to verify my top-up card?
|
{
"text": "Do I need to verify my top-up card?"
}
| null | null | null | null | false | null |
698
| null |
Default
| null |
{
"text_length": 35
}
|
I need to know what these extra charges are on my statement?
|
{
"text": "I need to know what these extra charges are on my statement?"
}
| null | null | null | null | false | null |
699
| null |
Default
| null |
{
"text_length": 60
}
|
Subsets and Splits
No community queries yet
The top public SQL queries from the community will appear here once available.